Sales Manager

William “Bill” Wilson

**** ******* **. ******, **. 33327 407-***-****

E-mail: ***********@*****.***

OBJECTIVE

I am applying for a management position with the company to achieve our common goals which are to make the company succeed, internally and financially, by giving every effort and resource available to me. I have made a career in this industry and I am interested in advancing my knowledge of the business. I am very goal orientated and will do what ever it takes to get the job done. I have intelligence, initiative, experience and the ability to be a leader in any company that employees me.

WORK HISTORY

Sunset Grill, Bonaventure Country Club

January 2012- Present GM & Executive Chef Weston, Fl.

As GM & Executive Chef my job encompasses every detail possible

Reconstructing the entire menu and its design, to creating and writing the recipes for the BOH and bar as well as costing every item and dish we use or produce, to figure out and control food & liquor cost

Responsible for doing all hiring, training, counseling and discipline reports, to terminations. Also writing and creating all the policies and procedures for all employees

Creating Budgets from scratch for both Sales and Labor and controlling cost by basing all schedules on the forecasted sales as well as hands on involvement when needed to hit budgeted labor, with no P&L to work from.

Setting daily and yearly sales results to maximize sales and profit, by aligning the daily results, with the yearly results

Consistently giving and receiving feedback with hourly staff, and F&B Director to keep clear communication flowing at all levels, to improve all aspects of the operations

Increasing sales from $120k prior year at the same time to $198k YTD

Constructed multiple spreadsheets to track all sales as well popularity index of all items

Mastered Pixel Point POS System with no formal training and was responsible installation of gift card system and intergration with our Pixel Point POS system

Built new and repeat business from local community and tourist sector of community

Made nightly cleaning and opening duties punch list to ensure that we held a consistent standard of cleanliness in both FOH and BOH operations

Hold all employees accountable and kept a fun and productive atmosphere, with guest and employee satisfaction in the forefront

LTP Management, Hooters

January 2009- March 2012 Manager Doral & Pembroke Pines, Fl.

My job duties include all day to day operations and manager functions

Over the last year I increased sales by over $20k with a single retail item, that I personally came up with

Responsible for overseeing and reviewing BOH & FOH schedules

Overseeing and continually upgrading Training and Orientation for all new hires

Putting together and implementing a Liquor loss calculator that has be proven to work in multiple locations, decreasing loss and increasing profits in all locations that have participated

Creating and implementing a daily food loss calculator that has help reduce waste and theft

Coaching and motivating staff , while creating a fun culture

Teaching the Hooters Girls sales techniques and tricks that will increase sales in all areas of revenue

Creating new areas of revenue stream on busier nights

Guest relations and creating the neighborhood feel

Reviewing P&L and looking for variances and areas of opportunity

Created a weekly sales trend analysis that shows sales patterns and fluctuations

Culinaire International, Barcelona Steakhouse Miami Springs, Fl.

November 2007- March 2008 Restaurant Manager

My job duties as the Restaurant Manager included almost all the aspects of a GM.

I was accountable for achieving all budgets and P&L

Increasing sales

Running all day-to-day operations of the restaurant including cash accountability.

Responsible for the hiring, trainings, counseling, disciplinary reports, terminations

Company annual reviews for all employees and supervisors.

Scheduling of all employees & supervisors based upon the hotels forecast

Ordering and working with multiple beverage suppliers

Weekly and E.O.M. Inventories. My duties in also included covering all the shifts and insuring a safe and clean environment for my employees and guest, as well as

Insuring all employees were S.E.R.V.E. SAFE

Millers Doral and Pines Ale House & Raw Bar Doral and Pines, Fl

October 2006- November 2007 Restaurant Manager

June 2003 – March 2006 Server Altamont Springs & Winter Park

My job duties included, making the Ale House the restaurant of choice to every guest inside and outside the four walls.

Always providing a positive public image and insuring complete guest satisfaction

Controlling food and beverage cost

Labor cost and preventing turnover, by properly training and developing new and current employees.

Support Staff Manager, which consisted of Bussers, Expos, and Host/Hostesses.

Weekly schedules, weekly inventory counts, ordering

Maintaining monthly budgets

Monthly Meetings

Creating a fun and safe work environment for all team members and guest.

Oversee training, growth, development, cross training and monthly one on one reviews.

Micros and Siva systems and can perform all of its functions

Daily line checks, health inspections, positive upbeat shift meetings, proper cash handling procedures,

Roadhouse Grill Orlando, Fl.

March 2006-October 2006 Bar Manager

Responsible for weekly inventories

Ordering

Writing weekly schedules

Controlling cost

Teaching sales techniques and methods

Teaching profit and loss prevention.

Weekly beer and liquor theoreticals.

March of Dimes and the Central Florida Blood Bank corporate sponsor and food supplier

Motivator and a coach

United States of America, as a United States Marine

July 1996 - September 1997

My job duties included serving and Barracks Leader. I was awarded two promotions within a nine-

month period. I was discharged as a Lance Corporal, E-3, With a Honorable Discharge under

Medical Conditions.

EDUCATION

Le Cordon Bleu Culinary Orlando, FL

A.S. in Culinary Arts

Casselberry, City College Casselberry, FL

Major: Business Management Hospitality/ DNF

CERTIFICATIONS

Safe Serv Certified

AWARDS/COMMUNITY SERVICE

YMCA Big Brother

References available upon request

Contact this candidate