**** **** ******** ***** – MILWAUKEE, WI *****
PHONE 414-***-****
*****.*****@*****.***
JAMIN MILES
EDUCATION
UNIVERSITY OF WISCONSIN - MILWAUKEE
Master of Business Administration, August 2006 (Elective Track: I.T. Management)
UNIVERSITY OF WISCONSIN – WHITEWATER
Bachelor of Science Education, August 2000 (Major: Safety Studies)
CERTIFICATIONS
Passed CISA Exam June 2008; Certification Pending
Microsoft Certified Professional – Software Asset Management, May 2006
Microsoft Certified Professional – Licensing, November 2005
WORK EXPERIENCE
FISERV, BROOKFIELD, WI (October 2006 – Present)
Senior Information Systems Auditor (November 2008 – Present)
•Complete roles and responsibilities of the I.S. Auditor position while taking additional leadership within the audit department including:
•Serve as in-charge or project lead role for audits
•Compile and publish reports of audits
•Lead department staff meetings
Information Systems Auditor (October 2006 – October 2008)
•Review information systems processes and general systems controls that support different systems, platforms, applications and technologies in operation at over 100 business units.
•Review and assess the nature and adequacy of information system security and controls to verify compliance with corporate standards, regulatory requirements and leading industry practices.
•Assess risk of control exceptions to the local business and within the scope of the enterprise.
•Assist with projects and initiatives as needed upon request including:
•Enterprise-wide business continuity planning survey
•Publish quarterly I.S. Audit newsletter
SOFTWARE ONE, NEW BERLIN, WI (October 2005 – October 2006; June 2004 – February 2005)
Inside Partner Account Manager (October 2005 – October 2006)
•Assisted clients in auditing software assets and provided recommendations including proposal of remediation costs.
•Recruited and managed a channel of business partners
•Closed $1 Million in gross sales
Inside Sales Specialist (June 2004 – February 2005)
•Prospected and closed sales for corporate customers with 100 PCs or less;
•Completed product and licensing training for various software publishers (Microsoft, Symantec, Veritas, etc.).
LANIER WORLDWIDE, BROOKFIELD, WI (February 2005 – October 2005)
Account Manager
•Prospected in-person and via telephone within geographic territory
•Administrative and transactional sales duties: contract preparations, quote building
BADGER METER, INC., MILWAUKEE, WI (January 2000 – June 2004)
Safety Coordinator (May 2000-June 2004)
•Implemented and administered risk-based safety program for manufacturer:
•Established new ISO 9000 compliant written policies and procedures;
•50% reduction in workers’ compensation losses after program implementation;
•Established physical therapy program for employees;
•Transformed Safety Committee into effective, task oriented team;
•Created weekly and monthly safety reports for managers;
•Conducted required training and orientation, brining company program into compliance.
Turnkey Project Management Team (February 2003-June 2004)
•Worked on three water meter installation projects ranging from $500,000 to $5 million in a prime contractor role:
•Created data management system for each project;
•Streamlined shipments, inventory, invoicing;
•Coordinated efforts within the company, with sub-contractors, and customers;
•Ensured customer satisfaction;
Safety Internship (January 2000-May 2000)
ACTIVITIES
UNIVERSITY OF WISCONSIN- MILWAUKEE
•2006 University of San Francisco International Business Plan Competition – Semi-Finalist, UWM Outlook Magazine Article Spring 2006
•2005 Thunderbird University Ethics Challenge – Member of 9th Place Team, UWM Outlook Magazine Article Fall 2005
UNIVERSITY OF WISCONSIN- WHITEWATER
•Member UW-Whitewater Rugby Football Club, Oconomowoc R.F.C., West Side Harlequins R.F.C.
References Provided On Request