Medical Assistant, Business Adminstration
Resume:
JaquishaWalls
Kenosha, WI 53143 euwn38@r.postjobfree.com
SUMMARY OF QUALIFICATIONS
• Exceptional communication skills (both verbal and written).
• Experience in customer service (high volume).Strong ability to multi-task while conducting other activities
• Triage/ Receptionist/Charting /Vitals/Electrocardiogram/Referrals/customer service/call center
TECHNICAL SKILLS
• MS Word/Excel/ Access/PowerPoint/Outlook/ Publisher/Visio and Project. QuickBooks Pro/Windows XP/Epic/ Medical Manager/Brightree
WORK HISTORY
Brightree, Medical Billing/Coding, Paddock Lake, WI 2011/Current
• Provides customer support and electronic claims processing,
• Manages all aspects of billing including collections, posting payments and online/paper billing.
Health Fairs, Phlebotomist/ Medical Assistant, Waukegan, IL 2008/ Current
• Draws 150 to 200 patients a day, vitals, also glucose testing. Travels to each worksite and set up necessary equipment.
Sam’s Wines and Spirits, Customer Service, Highland Park, IL 2008
• Customer Service- handled and resolved customer complaints in the call center, processed orders, applications and requests. Managed customers accounts, data collection and ordered products to maintain inventory. Worked with shipping department and ensured arrival of customer orders.
ENH Medical Group, Medical Assistant, Mundelein, IL 2007/2008
• Checked in patients, to complete history and determine proper course of treatment or escalation.
• Lab Technician/Phlebotomist-blood draws for 50 to 100 patients daily, collect urine and blood samples, sterilize equipment.
• Processed transfers to ensure timely transmissions and start of services.
• Verified insurance benefits online, medical referrals, scheduled appointments.
Jaquisha Walls
American Imaging Management, Medical Referrals Specialist, Deerfield, IL 2006/2007
• Screened and entered demographic information from requesting physician offices that was provided via telephone and enter into preauthorization computer system.
• Indentify and appropriately referred cases to the preauthorization nurse for clinical review
• Monitored department voicemails and processed authorization request.
Ravinia Associates, Medical Assistant, Highland Park, IL 2004/2006
• Checked in patients, verified insurance benefits, collected co pays.
• Resolved patient complaints, handled 100-150 patient calls per day, scheduled and
rescheduled appointments and completed billing for in office lab.
• Filled patients records, completed medical history and vitals.
• Performed in office procedures, injections and blood draws for 150 patients per day.
EDUCATION
CSI- Business Administration Gurnee, IL 2011
Everest College - Certified Medical Assistant, Skokie, IL 2003
References Upon Request
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