customer service
Resume:
AKILA N. BELL
*****.********@*****.***
OBJECTIVE
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Full or part time position wanted in customer service. I have good math skills,enjoy customer service and will make a good first impression for your business.
QUALIFICATIONS
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• Strong Work Ethic A solid team-player who works well with other people. Good listener and able to follow directions. Diligent in completing assignments on time and projecting a positive attitude. Punctual and neat in appearance.
• Very Professional Conscientious and flexible employee who will work evenings, weekends and overtime as requested. Excellent with multiple task and meeting tight deadlines.
• Strong Teamwork Skills Work effectively with co-workers and customers. Take pride in providing quality service in a friendly, professional manner.
SKILLS AND ABILITIES
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XP windows, micro-soft works
EMPLOYMENT HISTORY
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Entrance Control Clerk, 11/2006 - 08/2010
Amurcon, Detroit, MI
Monitor entrance and emergency systems and guard apartment community against fire,theft and vandalism of company property,also illegal entry. Examine doors,windows and gates. Warn violators of rules infractions. Watch for and report irregularities. Observes residents and their guest,sound alarms or call EMS,polices,or fire department. Record data,perform janitorial duties and answer calls from residents with maintenance service request and notifies after hours service technician.
Para-Professional, 10/1996 - 08/2006
Detroit Board of Education, Detroit, MI
Assisted pre-schoolers-5th grade also Special Education students as well. Wrote weekly lesson plans,planned trips,supervised the lunch program and gave classroom instruction. Assisted students with various school projects,also after School tutoring for students who needed strengthening in Math.
Supervisor, 07/2003 - 12/2003
Hope Network, Pontiac, MI
Opened and closed the factory as well as supervised the afternoon shift. Responsible for shipping and receiving. Answering phones,I operated a press machine,drove a Hi/Lo,packed,shipped material and headsets to Northwestern Airlines daily. In addition,cleaned each night before closing. Assisted consumer,s with their daily task.
Dietary Aide, 08/1991 - 05/1993
Nightingale East, Warren, MI
Assisted cook,washed dishes and delivered food carts.
Receptionist, 10/1987 - 09/1995
New Image Beauty Salon, Detroit, MI
Scheduled appointments,ordered supplies,handled accounts payable and provided excellent customer service.
Care Giver, 01/2003 - 04/2005
Home Health Care, Detroit, MI
Housekeeping,gave medication,gave bath,laundry,prepared meals,also shopping and making doctor's appointments. Transportation
EDUCATION
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College Credit - Early Childhood education
Baker College, MI
Diploma - Early Childhood Education
Education Direct, PA
Diploma - General Studies
Osborn High, MI
HONORS AND ACTIVITIES
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I have attended work shops and training.
NOTES / OTHER INFORMATION
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Accepts change and become an change agent. * Works effectively with others on teams and task force. Always willing to learn something new. Work well with others,team player as well as a team player.
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