Manager Software
Resume:
Chicago, IL ***** Phone 773-***-****
E-mail *************@*****.***
Janet Diaz
Objective To obtain a position that utilizes my skills in knowledge in the Behavioral and Social Science Field.
Education 2002-2008 East-West University Chicago, IL
Bachelor of Arts in Liberal Arts
Behavioral and Social Sciences
Professional experience 06/10-08/11 International Nursing and Rehabilitation Chicago, IL
Social Service Director
Social Worker withholding a caseload of 145 residents.
Performs evaluations and assessments, meets with residents for 1:1’s.
Encodes MDS, Rap’s and Care Plans with supportive documentation.
Completes Discharges with Home Health Care services
Complete Ancillary services to meet the patients needs
09/09- 06/10 Briar Place Nursing Center Indian Head Park, IL
Psychiatric Rehabilitation Services Coordinator
P.R.S.C in the extended mental health program.
Case Worker withholding a caseload of 30 residents.
Performs evaluations, meets with residents for 1:1’s, Skills Training Certified.
Encodes MDS, Rap’s and Care Plans with supportive documentation.
06/01-10/08 Chicago Transit Authority Chicago, IL
Intern/Part-Time Customer Assistant
Assisted customers with the fare structure and traveling directions at various rail station locations.
Responded to customer inquiries using a variety of verbal and written communication methods.
Supported customers with their internal and external situations.
Functioned as a Typist, Secretary, Receptionist and Filling Clerk.
Assisted General Manager, Administration Manager and Transportation Managers performing various secretarial assignments.
Answered phones, faxed documents, sent mail, maintained filling systems, generated reports memos and letters.
Languages Bilingual (English-Spanish) Fluent in reading and writing as well as speaking.
Skills Spreadsheet Software (Lotus 1-2-3), Database Software, Presentation Software (Power Point), Microsoft Excel, Word Perfect, Computer Software Application, Computer Technology, Email Software and Internet Browser, Electronic Chart System.
References Available upon request
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