Customer Service Sales
Resume:
Emily Brockett
*************@*****.***
*** ******** **. ***. ***, Palatine, IL 60067
Objective: to find a position utilizing my skills and education in a challenging environment where I can add new tools to enhance my work performance.
Education: Bachelor of Science in English (Minor: Biology), May 2012 University of South Dakota, Vermillion, SD
Work Experience:
Screening Technician, Health Solutions, Chicago, IL (2011- Present)
Provide excellent client care during events
Maintain a clean environment for health screening tests
Provide accurate test results for clients
Aid clients with any questions during the screening
Sales Associate, K-Mart Store, Yankton, SD (2011-2011)
Provided excellent customer service and aided customers in finding merchandise
Assembled displays
Maintained a clean and safe environment
Organized merchandise in the warehouse
Trained new employees
Aided customers at the customer service desk
Sales Associate, Casey’s General Store, Vermillion, SD (2009-2010)
Greeted customers and provided excellent customer service
Performed book-keeping duties (i.e balancing drawers and correcting errors)
Performed various other duties including handling customer complaints, and answering phones
Stocked shelves, and marked prices on shelves and items
Developed reputation for prompt efficient service with exactitude
Maintained thorough knowledge of store merchandise
Certified Nurse Assistant, Quality Home Health Care, Morris, IL (2005-2008)
Provided necessary vital checks
Aided patients with nutritionally specified diets
Provided nursing care in accordance with resident care policies and procedures
Ensured the safety and well-being of the residents was maintained
Assisted residents with bathing, dressing, hygiene, and grooming in accordance with care plan
Measured and recorded patient’s fluid intake and output
Provided medication reminders
Provided patient transportation to doctor appointments and errands
Skills:
Proficient in InDesign
Proficient in Microsoft Powerpoint, Excel, and Word
Proficient in Adobe CS5
References:
Eric Johnson, Science Teacher Township High School District 214, 847-***-****
Shaina Perry, Wellness Specialist at Advocate Health Care, 815-***-****
Cati Miller, Customer Relations Professional at Stream Global Services, 605-***-****
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