resume

Denise Jenkins **** N. Judson St. Philadelphia, PA 19132

Phone 267-***-**** E-mail: eul7uu@r.postjobfree.com

OBJECTIVE: Seeking a challenging position within the Hospitality Industry where my skills and training

will be utilized.

EXPERIENCE:

04/10- present Bj’s Wholesale Club

Cashier/ Food Court Attendant

Proving quality assurance in customer service while also preparing menu items in a timely

yet professional manner

03/09 –01/10 Fairfield Inn Marriott

Front Desk Agent/ Night Auditor

Provide guest services with quality assurance, manage cash transactions, maintained the

inventory and the paper work of the hotel’s front desk.

04/06 – 06/08 Dollar Tree Store Philadelphia, PA Cashier/Stock Person Provided customer service, compiled orders, handled cash transactions, managed inventory and stocked merchandise.

08/04 – 08/05 McDonald’s Restaurant Philadelphia, PA Cook/Cashier Prepared all menu items, managed inventory, provided customer service and maintained cleanliness of kitchen area.

06/02 – 08/04 Stinger Square Recreations Center Philadelphia, PA Supervisor Supervised activities for children including meals, playtime, arts & crafts and field trips.

EDUCATION:

11/08 – 03/09 Philadelphia OIC Opportunities Inn: The Hospitality Training Institute

Front Office Operations

Received instruction in PBX, reservations, guest registration and proper telephone techniques with an emphasis on guest satisfaction.

Overview of sales, accounting, food and beverage operations as they relate to the Front Office.

Training in problem solving, time management, interpersonal skills and job specific academic classes as they pertain to Hospitality Industry.

Life Skills

Maintaining good attendance, punctuality and dependability. Service attitude, positive guest relations and teamwork. Grooming and work ethics.

06/06 Horace Howard Furnace High School Philadelphia, PA Received Diploma

SPECIAL EVENTS:

12/08 Supported Loew’s Philadelphia Hotel at the employees Christmas Party.

2/09 Philadelphia Auto Show Volunteer

Denise Jenkins 2837 N Judson St. Philadelphia PA. 19132

REFERENCES

NAME: Mary Mack

JOB TITLE: Assistant Manager

COMPANY: Dollar Tree Store

PHONE # 215-***-****

NAME: Raymond Parker

JOB TITLE: Store manager

COMPANY: Dollar Tree Store

PHONE # 267-***-****

NAME: Paulette Hill

JOB TILE: Supervisor

COMPANY: Food for the Soul

PHONE # 267-***-****

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