Sales Representative Customer Service
Resume:
Arianna Kavandi
*******.*******@*****.***
PHARMACEUTICAL SALES REPRESENTATIVE
Highly motivated, ambitious, disciplined, and versatile professional with
exceptional analytical and entrepreneurial mindset
Experienced in establishing working partnerships with healthcare professionals
Professional Strengths:
Strong Sense of Entrepreneurship Medical Terminology Contract terms
Negotiation Tactics Professional Presentation Skills Marketing Skills
Extremely Goal Oriented Influential Communication Skills Networking
Outstanding competency in establishing and achieving personal and business goals
Proven ability to increase sales of existing products while launching new lines
Self-driven, focused, and results oriented; always one step ahead of the challenge
Acquired salesmanship and marketing of professional services
Able to develop and execute effective marketing and sales strategies
Experienced with persuasive techniques
Excellent B2B sales and negotiation skills with decision makers at many levels
Personable, and professional with well defined presentation skills
Professional Experience:
Blue Ocean Laboratories May. 2011 – Present
Toronto, ON
Pharmaceutical Sales Representative
Achieved sales and business objectives for Benzoyl Peroxide acne treatments, along with other skin products to dermatologists and medical spas within the designated territory
Directed stepwise strategic marketing plans starting from cold calling
Delivered professional presentations based on clinical and post-marketing statistics
Identified main business drivers for the assigned customer group
Provided technical and educational support to customers aiming to address customer and organizational needs to optimize patient experience
Tracked product sales and competitor pricing on a regular basis
Developed long lasting partnership with physicians, and aestheticians
Applied marketing principles to uncover customer insights; developed growth opportunities for Blue Ocean Laboratories
Generated an overall 35% increase in the unit sales for the assigned region
Top new pharmaceutical sales representative in 2011
Highest number of new clients in 2012
Arianna Kavandi Page 2
University Health Network, UHN. Toronto Western Hospital, Sep. 2010 – Feb. 2011 Mood Disorder Clinic
Toronto, ON
Clinical Research Assistant
Generated clinical data in a research project on patients with a wide range of mood disorders (Bipolar I, Bipolar II, Manic Depression, Major Depressive Disorder, etc.)
Statistical analysis of the database
Evaluated the association of the prevalence of metabolic syndrome with typical antipsychotic vs. atypical antipsychotic medication in the mood disorder patient population
Utilized SPSS to interpret data and to determine significant correlations
Learned new techniques to improve experiment results
Structural Genomic Consortium, SGC Oct. 2009 – Jun. 2010 Toronto, ON
Laboratory Technician
Performed general laboratory procedures; Following protocols for DNA purification, PCR, Western blot, gel electrophoresis, etc.
Kept accurate laboratory records and data
Operated and maintained laboratory instruments
Richmond Hill Medical Pharmacy Oct. 2007 - Aug. 2008
Richmond Hill, ON
Pharmacy Technician
Efficiently prepared prescriptions and process third party billing
Provided excellent customer service
Rapidly assimilated product information and gained foundation in pharmacology
Served as liaison between the patients and insurance providers
Education:
Pharmacology Specialist, B.Sc.
University of Toronto, St. George. 2011.
Professional References Provided upon Request
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