Data Operations Specialist

Ryan R. Shannon

*** ******* ****** ********@*****.***

Brighton, MA 02135 508-***-****

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Summary and Objective

To obtain a challenging position that will utilize my analytical, teamwork, and multi-tasking skills as well as my experience working in a variety of business departments

Education

Emmanuel College Boston, MA

Bachelor of Arts Degree in Management May 9, 2009

Major: Management

Relevant Coursework: Financial Accounting, Managerial Accounting, Principles of Marketing, Operations Management, Financial Management, Business Law.

Work Experience

Broad Institute of M.I.T. and Harvard Cambridge, MA

Data Operations Specialist I June 2009- Present

• Input coded data required to support all actions for business areas, i.e., finance, budget, grants management, and travel.

• Developing documentation and procedures for maintaining records in SAP and Coeus grant management systems.

• Train groups and analyze, interpret, compile, and confirm information for subsequent data entry.

• In charge of 3 systems used by various departments; SciQuest, Coeus, and E.A.R.S.

Broad Institute of M.I.T. and Harvard Cambridge, MA

Grants Administrator Intern February 2009- May 2009

• Prepared grant applications and progress reports for submission to federal funding agencies such as the National Institutes of Health (NIH).

• Helped transfer Grants from the M.I.T. Coeus to the brand new Broad Coeus.

• Performed important data entry to allow for the Broad transition process to become easier.

• Assisted numerous fields within the Broad with wide-ranging office work.

Genzyme Corporation Boston, MA

Receptionist / Security Guard June 2008- June 2009

• Perform data entry into a company database, using Excel.

• Provide customer service to all employees and clients.

• Use teamwork to handle access control throughout the establishment.

• Complete daily detail-oriented, computer work.

Westrex International Allston, MA

Head of Sales Administration May 2007-June 2008

• Created new accounts, and service existing accounts with excellent customer service.

• Assisted with order fulfillment, accounts receivable, inventory, and invoicing.

• Worked well with all departments, including accounting, engineering and shipping.

Ultimate Prospecting Services Marlborough, MA

Customer Service Representative May 2005- March 2007

• Provided nationwide automotive dealerships with accurate, detailed reporting which enabled them to maintain their manufacturer certifications.

• Fulfilled customer courtesy follow-ups & lead generation for various industries.

• Completed data entry, filing, emailing, faxing and other office duties.

Skills

• Experienced with PC; proficient knowledge of Microsoft Office software, PageMaker, Internet applications, SAP, Coeus, Snagit and Adobe Acrobat.

Contact this candidate