Felicia L. Springer
Objective:
Currently seeking a career as a full-time Senior Executive Administrative Assistant or equivalent position that allows me to use creativity, organization and business acumen to positively benefit the employer.
Work Experience:
Research and Development Technician
10/2007 - Present
LM Devices, Auburn Hills, MI
Support research, product development and manufacturing efforts. Perform extensive research of plastics and materials for medical device applications. Record, analyze, and communicate results of material testing. Gather data for a series of experiments, document test results in laboratory notebook, worksheets describing procedures used. Assists organizing and maintaining work area. Training to assist with calibration, validation and maintenance of test and production equipment. Perform other related duties as required.
Associate Support Assistant
9/2007 - 10/2007
MetLife, Southfield, MI
Temporary assignment performing a variety of specialized administrative assignments to support a business unit. Maintained data in database(s). Researched and compiled data from various sources. Selected appropriate data for inclusion in reports. Reconciled new data to existing records; conducted analyses, resolved differences, and brought inconsistencies and problems to attention of senior level personnel. Produced and distributed routine reports according to a prescribed schedule.
Administrative Assistant
6/2007 - 8/2007
Harvard Resource Group/Ward Williston Oil Company, Bloomfield Hills, MI
Temporary Administrative Assistant to CEO, President and 5 staff personnel performing a wide variety of overall administrative assignments.
Process Flow Administrator
5/2007 - 6/2007
Ajilon/Verizon Wireless Headquarters, Southfield, MI
Temporary Administrator interviewing all employees in the Wholesale Operations Department. Primary duties were to document all job functions and day-to-day responsibilities, compile information and create process flows using Microsoft Visio. Information gathered is saved on a shared drive for Verizon employees throughout the states to view and follow as a guide.
Senior Executive Administrative Assistant
12/2003 - 2/2007
Value Plastics Technologies, LLC, Auburn Hills, MI
Executive Administrative Assistant who serves as the primary administrative support to the CEO and President in the executive office. Perform a wide variety of highly complex, responsible, and confidential assignments. Independently perform assigned office/administrative support duties with speed and accuracy. Communicate effectively both orally and in writing in an office environment; type accurately on a keyboard at the rate of 65 net words per minute; effectively operate modern office equipment including computers and related software. Compile complex information and analyze a wide variety of reports; accurately interpret and apply administrative policies, laws, and rules; analyze situations carefully and adopt effective courses of action. Plan, organize and schedule priorities; establish/maintain effective working relationships with those contacted in the course of work. Proficiency in all accounting functions with proven hands-on capability to multi-task effectively and efficiently. Payroll processing using AccessPoint. Research, leadership and interpersonal skills. Work independently in a fast-paced environment. Domestic and International travel logistics.
Senior Executive Administrative Assistant
6/1992 - 11/2003
Stratech Tool and Manufacturing, Auburn Hills, MI
Executive Administrative Assistant to President and CEO directly responsible for overall office administration making discriminating decisions for daily operations autonomously for three inter-companies. Instrumental in analyzing and implementing cost-saving procedures. Perform full spectrum of accounting functions to record, analyze and communicate daily cash flow financial information. Fulfill data entry payroll functions, A/P, A/R, monthly, quarterly and year-end closings. Bank reconciliations, process personal financial statements and financial institution loans. Domestic and International travel logistics.
Administrative Assistant
6/1987 - 5/1992 Lamar Product Development Group, Sterling Heights, MI
Provided administrative support to Owner/President, General and Plant Managers. Recognized for reliability and "getting the job done" through persistence, a strong work ethic, and professional demeanor. Coordinated daily human resource activities including updating personnel files with respect to wage and salary information, performance reviews, employment regulation compliance, payroll processing, and employee benefit program administration.
Executive Secretary
5/1986 - 5/1987 Ernst & Whinney, Detroit, MI
Exceeding leadership roles, promoted to Executive Secretary for two Partners-In-Charge of Health Care, and three Senior Managers. Selected to train and motivate secretarial staff and new associates in office orientation, at the same time retaining quality personnel by creating a positive work environment, resulting in increased employee retention.
Secretary/Word Processor
6/1985 - 4/1986 Ernst & Whinney, Detroit, MI
Developed and functioned as a one-person typing pool for nine managers, and nine staff employees. Commended for increased workload while eliminating the need for additional administrative personnel. Responsible for several projects where I was motivated by both the challenge of finishing the projects ahead of schedule and achieving goals.
Clerical Floater
6/1984 - 8/1985 Ernst & Whinney, Detroit, MI
Complimented for consistently exceeding various administrative duties to the satisfaction of three floors, 350 employees. Served as a calming influence in a fast-paced environment. Continued my goal to learn, take on additional responsibilities, and contribute as much value as I could.
Education
1988 Henry Ford Community College, Dearborn, MI
Certification
Management Development Division Courses
Skills
Skill Name Skill Level Last Used/Experience
Dictation Expert Currently used/15
Domestic and International Travel Expert Currently used/15
MS Office Suite Expert Currently used/15
MS Visio Beginner Currently used/0
MS Works Expert Currently used/10
Notary (Oakland County) Expert Currently used/15
Payroll Processing Expert Currently used/15
Proofreading Expert Currently used/16
Quickbooks Pro Expert Currently used/15
Speedwriting Expert Currently used/15
Typing 70+ wpm Expert Currently used/21
References Available Upon Request
Additional Info
A highly dedicated polished professional with more than 21 years broad-based and progressively responsible experience as a Corporate Private/Confidential Executive, Personal, and Office Assistant. Dynamic individual with high level interpersonal skills to work efficiently with everyone.