BARBARA VASILE- ABBATE
Parlin, NJ 08859
**************@****.***
EXPERIENCE:
WSJ Travel- Iselin, NJ-12/09-3/10
Team Leader- Start up Travel Agency/Call Center with the Wall Street Journal as our client. Formulate training policies, programs and schedules, to identify training needs of team. Managed options/deadlines/payments, processing financial activities, file maintenance and payment processing. Company suspended operations.
JUNIOR TOURS - Matawan, NJ-8/07-12/08
Sales Manager- Student Travel Tour Company- Plan tours to New York, Washington D.C and other major US cities for school groups from all over the country. Actively pursue the closing of telephone leads. Cold call existing database to increase sales opportunities. Follow up on all leads.
THE TRAVEL HOUSE - Old Bridge, NJ-9/06-5/07
Director of Operations- Manage all daily business activities of office including but not limited to,
accounting, business projections, supervise and develop employee programs, grow existing business and
develop new sales through team and client management. Formulate training policies, programs and
schedules, to identify training needs, production processes, business systems or changes in products,
procedures or services. Monitor and identify any and all Company procedures that may cause challenges in
sales. Monitor vendor activities as it pertains to sales. Organize sales campaigns to communicate to existing
client base and grow new business. Create and prepare composite weekly reports for senior Management to
adjust sales challenges, trends and new opportunities.
CARLSON WAGONLIT-GLOBAL VIP TRAVEL - Piscataway, NJ-3/06-9/06
Senior Travel Consultant-Actively pursued the closing of both walk in and telephone leads. Researched and booked client vacation land, cruise and tour packages.
AMERICA’S VACATION CENTER – Escondido, CA-11/05-9/06
Personal Vacation Planner (Independent Contractor) – Home Based - Researched and booked customer vacations land, cruise and tour packages. . Set personal sales goals. Pursued, followed up on all telephone leads and repeat business.
LIBERTY TRAVEL, INC. – Middletown/Freehold/East Brunswick, NJ-5/93-7/05
Manager- Provided daily sales and operations direction to assigned store. Accountable to the organization for proactively communicating and implementing sales products, programs to all customers. Displayed positive and professional company image and promoted team atmosphere. Managed time through effectively prioritizing, delegating responsibilities among the staff to maximize results. Provided and encouraged participation for the development of all employees in sales, service, product knowledge, operations and management skills. Planned and executed sales strategies, established, communicated and achieved financial goals and translated store goals into individual goals. Managed overall store operations including: accounting, order fulfillment, documentation, and options/deadlines/payments, processing financial activities, file maintenance and payment processing/refunds. Ensured company procedures, standards and policies were met. Effectively attracted, selected, retained, trained and managed a motivated team to improve sales and service.
LIBERTY TRAVEL, INC. – East Brunswick, NJ-12/81-5/93
Travel Consultant- Demonstrated consistent level of enthusiasm to ensure customer satisfaction. Achieved financial goals established by Manager; maximized close ratio and revenue production to achieve incentive and bonus. Entered all leads; followed up on all leads; made calls and actively pursued repeat business. Collected proper deposits and processed payments.