Quality Assurance Manager

Innovative technology leader with ** years of experience in Information Technology, Digital Cinema Technologies and strong management background. Focused on providing the greatest business value and service while remaining aligned with business. Strong strategic thinker and team builder.

Experience Regal Entertainment Group – Knoxville, TN Feb. 09-Oct. 11

CTO, VP of IT Process Improvement – added Infrastructure Services responsibilities

Updated obsolete technologies, enhanced internal skillsets and enterprise technology

Directed technical strategic planning, validation and implementation of technologies in the Regal corporate Data Center

• Data Center technology areas of focus:

• Additional Data Center UPS system designed to provide redundant battery backup – critical services will remain active during single UPS failure events – included enhanced monitoring for proactive notifications

• Updated virtualization platform (VMware vSphere5) – included host consolidation and upgrades from VMware 3.5 – provides a scale-up capability for larger virtualized guests (MS SQL, MS Exchange, etc.)

• Implemented Microsoft System Center Operations Manager and Configuration Manager – reduced annual operating expenses by $200K by eliminating costly solutions

• Replaced obsolete HP Enterprise Storage Arrays and added Storage Services capabilities including, a data tiering strategy/capability, enhanced monitoring, backup-to-disc capability, and multi-site redundancy – reduced annual operating expenses by $200K

• Moved to a “Services” centric model of management in the infrastructure group – this included providing upgraded tools and skillsets for the core Infrastructure Services (Storage, Virtualization, Backup/High-Availability, Service Management, and Platform Services – OS, Patching, etc.)

Regal Entertainment Group – Knoxville, TN Jun. 07-Oct. 11

CTO, VP of IT Process Improvement – added Digital Cinema responsibilities

Provided early and on-going leadership, organization, and technology perspective for Regal’s Digital Cinema transformation

Directed initial Digital Cinema technical planning and oversight along with on-going involvement with implementation and management of the IT Digital Cinema in-theatre framework

• Participated in National Association of Theatre Owners (NATO) Digital Cinema task force. This task force defined exhibitor requirements for the implementation of Digital Cinema which will benefit all members of NATO

• Participated in Inter-Society Digital Cinema Forum (ISDCF) monthly meetings to make sure Regal’s interests are being met and to inform the rest of the team of changes and issues that are being addressed through this group of industry participates

• Led the initial technical and operational requirements gathering for Regal’s implementation of Digital Cinema. Included projector requirements review, TMS/LMS requirements review, TMS/LMS platform architecture, on-going TMS/LMS certification and testing, and integration efforts with National CineMedia (NCM) in-theatre systems

• Led Regal’s technical oversight and involvement in the Digital Cinema Distribution Coalition (DCDC) project – assisted with creation of a Service Provider RFP, reviewed RFP responses (including finalist recommendations), validated cost models, created technical and business requirements, provided technology leadership during finalists due-diligence

Regal Entertainment Group – Knoxville, TN Mar. 02-Oct. 11

CTO, VP of IT Process Improvement – relocated to Knoxville, TN as part of a merger between United Artists Theatre Circuit and Regal Cinemas

Created a strong technology framework and led the creation of Quality Assurance processes

Responsible for technical strategic planning and Quality Assurance

• Provided technology and management leadership as part of the IT Executive team

• Created a technology architecture to address inconsistent solution implementations and mismatched skill sets – eliminated technologies that did not fit long-term strategic direction

• Infrastructure Management implemented technology vision which emphasizes standard, scalable, highly available platforms which provide an agile environment to meet Regal’s current and future needs

• Engineered and managed the development of a state-of-the-art data center at the Knoxville campus – included UPS and generator to address unreliable power issues – completed the project on time and stayed within established requirements and budgets

• Created a Quality Assurance department to address audit requirements and provide readiness assessments for all changes occurring in the production environment

• Provided initial framework and on-going leadership for Change Management practice which was later enhanced to include ITIL principals along with Release Management, Incident Management, Problem Management, and Configuration Management

• Created a Production Test Center to facilitate proper transition and testing of internal and external infrastructure and application changes

• Played a key role in the design, implementation, and management of the EntTek Point-of-Service (POS) solution – roles included but were not limited to, requirements validation, design validation, project management, and QA test creation and implementation

• Completed the initial design and successful testing of the Regal Disaster Recovery project in 2004

• Implemented a Java J2EE scalable and highly available platform that provides the corporate environment for EntTek POS, PortRegal portal foundation, Barcode administration, and future implementation of the Regal eCommerce solution for selling gift certificates on the web

United Artists Theatre Circuit, Inc. – Englewood, CO Aug. 99-Mar. 02

CIO, VP of Information Technology

• Restructured POS hardware maintenance which cut operating costs by $1,000,000/year

• Took over management responsibility for Application Support, Application Development and delegated technical management to Manager of Technical Services

• Replaced out-going Sr. Vice President of Information Services

United Artists Theatre Circuit, Inc. – Englewood, CO Jul. 98-Aug. 99

Director of Computer Technology

• Managed support for 250 corporate users and transitioned support for 250 theatres into the main support organization (total of 600 mail accounts). Provided better integration and utilization of employee skill sets

• Installed server class hardware in the top 100 theatres to provide greater reliability & performance

• Took over management responsibility for POS equipment in the theatres – including hardware and software maintenance, deployments, and vendor management

United Artists Theatre Circuit, Inc. – Englewood, CO May 96-Jul. 98

Computer Operations Manager

• Responsible for management of computer resources and personnel locally in Englewood.

• System Management experience includes managing HP-UX (Unix), Windows NT, HP MPE/iX

• JCL creation, establishing procedures, capacity planning, system performance evaluations, network installation, supervision and work direction for (4) computer operators

• Migrated entire company to Windows NT, on the desktop and servers – implemented migration to Microsoft Exchange and Microsoft Office 97 Professional

• Implemented WAN strategy using MCI Frame Relay to all remote location (225) – allows for email, Intranet, and hosted application in the field

TRW REDI Property Data Oct. 85-Feb 96

Computer Operations Manager

• Responsible for management of computer resources and personnel locally in Denver, Colorado and remotely in Auburn, California and Austin, Texas

• JCL creation, establishing procedures, capacity planning, system performance evaluations, network installation, supervision and work direction for (4) computer operators

• Saved $60,000 annually through production automation

Colorado Department of Highways Aug. 79-Oct. 85

Interests Racquetball, computers, camping, wood working, gardening, hobby farming

Professional References

Provided upon request.

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