Lakeisha Maria Bullock
Kennesaw, Georgia 30152
770-***-**** cell
678-***-**** home
********.*******@*****.***
Experience:
Customer Marketing& Sales, 2011-2012, Bank of America
As a Bank of America Sales and Service Specialist, I am responsible for managing incoming calls from credit card customers and developing a rapport with them to broaden our existing relationship, responsible for optimizing sales opportunities on each call, for example, soliciting balance transfers from competitors, soliciting cash deposits into checking accounts and offering additional credit card products and services, consistently achieve monthly sales goals, close sales and exceed call standards
Recruiter and Manager, 2007-2010, Assured Data Reliance
Locating clients for companies, verifying that clients was qualified for positions, manage 6 employees, negotiating salaries, networking with different recruiters, post payments to client accounts, make deposits to bank, payroll, clerical duties, filing, data entry, accounts payable, and accounts receivable, training schedule, conducting monthly education for all office employees, schedule travel for all associates and clients
Automated Logistics Specialist, 2000-2008, United States Army Reserve
Establishes and maintains stocks records and other records, established and maintains automated and manual accounting records, posts receipts and turn-ins; reviews and verifies quantities received against shipping documents, prepares and maintains records on equipment usage, operation, maintenance, modification, and calibration; processes inventions, surveys, and warehousing documents, prepares, annotates, and distributes shipping documents, performs accounting and sales functions in self-service supply.
Collections, 2004-2005, Navy Federal Credit Union
Call member who are 30 days plus delinquent on loans or credit cards and collect on the account, send out letters and reminders to the delinquent member, putting cases in for bankruptcy, skip tracing on the member if need be, find better ways to help member stay current with accounts or getting them the program assistance (budgetary counseling).
Education:
Troy State University, 2011-2012, B.S. General Business to be awarded in 2012
Southeastern University, 2005-2007, A.S. Business Management
Associations: Society of Human Resources Management
References: Available upon request