Customer Service Technician
Resume:
Chiquita R. Warren
Memphis, Tennessee 38109
e-mail:**********@****.***
OBJECTIVE
College student seeking a full-time or part time professional position in a progressive company with growth opportunities.
EDUCATION
University of Memphis- Memphis, TN
Degree: Bachelor's of Arts in Psychology (BA)
Graduation date: December 14, 2012
• Psychology of Personality
• Abnormal Psychology
• Developmental Psychology
• Psychology of Intuition
• Social Psychology
• Physiological Psychology
• Industrial/Organizational Psychology
• Abnormal Child and Adolescent Psychology
• Cognitive Psychology
Lincoln University of Missouri- Jefferson City, MO
August 2004 - May 2008
August 2009-December 2009
Psychology; Social work
Poplar Bluff High School- Poplar Bluff, Missouri
August 2000-May 2004
High School Diploma
EMPLOYMENT
March 2010-May 2010
Job Point- Jefferson City, Missouri
Title:
Employment Consultant
Duties:
Assisted mentally, physically and disabled ex-con adults seeking employment in various companies. Administered assessments combining client’s character, personality and previous work experiences to help locate quality employment matching assessed skills. Shadowed clients during work hours to assure performance to the best of their abilities. Recorded detailed documentation and maintained files of clients and work performances.
Reason for Leaving:
Pregnancy health demands
August 2007-June 2009
Walgreen's Pharmacy- Jefferson City, Missouri
Title:
Pharmacy Technician
Duties:
Administrative clerical performance answering telephones, faxing, filing prescription notes, data entry, document filing, ordering RX and over the counter prescription drugs. Responsibilities also included communicating with physicians or nurses concerning patients. Verbal verification with insurance companies concerning patients policies. General pharmacy counter cashier providing customer service to incoming Walgreen’s customers.
Reason for Leaving:
Married and relocated to Memphis Tennessee
October 2006-August 2007
Walgreen's Pharmacy- Jefferson City, Missouri
Title:
Photo Lab Technician
Duties:
Cashier, stocked shelves, developed film and electronic media.
Assisted customers with kiosk machines, refilled ink cartridges, customer service
Reason for Leaving Position:
Applied and was hired for the Pharmacy Technician position within same Walgreen's store
May 2006-October 2006
Wal-mart- Jefferson City, Missouri
Title:
Cashier
Duties:
Applied and was hired for the Pharmacy Technician position within same Walgreen's store
Reason for Leaving:
Full academic college schedule
August 2005- May 2006
Knowles YMCA- Jefferson City, Missouri
Title:
Child Care Assistant
Duties:
Under supervision attended to enrolled children before and after school.
Provided a safe, educational and fun environment for enrolled children.
Assisted students with homework.
Reason for Leaving:
New employment with more hours
ACCOMPLISHMENTS
Dean's List at Lincoln University of Missouri- Jefferson City, MO
August 2004-May 2005
August 2005-May 2006
All references will be supplied upon request
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