Marla Kennedy 760-***-**** (home) ************@***.*** 760-***-**** (cell)
Career Summary
A senior administrator with strong organizational skills, extremely team-oriented, highly-developed customer service dedication, and has worked in both small and large professional office environments. Enjoys working in a staff where achievement through goals is highly valued.
Summary of Qualifications
• Able to work with all management levels
• Keenly focused on the task at hand
• Able to multi-task in busy environments
• Well-versed in Word and Excel applications
EXPERIENCE
Lowe’s HIW, Inc. Carlsbad, CA August 2001 to present
2nd largest home improvement retailer in the U.S.
Facility Vendor Analyst
As Facility Vendor Analyst responsible for all Common Area Maintenance (CAM) and Rent calculations for over 300 stores in the Western United States. Work in conjunction with the Real Estate Directors and Vice-President for the region.
• Process updates and reconcile CAM activity for Lowe’s Western Region
• Implement rent increases when scheduled verifying against lease
• Process purchase orders for payments for repair work done at stores
• Software used include Excel, AMT, PeopleSoft, Facility IQ and INFOR
Key Accomplishments
• Through CAM reconciliations recovered $150,000 for the company over the last year
• Aligned rent lease amounts with budgeted line items
• Successfully transitioned CAM and Rent processes from Corporate office to regional office
Regional Project Coordinator
As Regional Project Coordinator, provide administrative support to the Director of West Coast Construction and Project Managers that oversee the construction of new Lowe’s stores in the Western United States.
• Interface with project contractors regarding billing and payment issues
• Ensure accurate change order processing for all projects
• Provide assistance to internal auditors on all store projects
• Provide administrative support for project managers including travel, word processing,
budgets, and act as office manager in support of management
Key Accomplishments
• Oversaw all closeout documentation for project uploading to company website
• Assembled all contracts for architectural and general construction
• Coordinated all change orders and pay applications for all store build projects
Marla Kennedy Page 2
Prism Lithographic Technologies, Oceanside, CA July1995 to August 2001
Provider of Ryobi large color printers for print shops in S. California
Office Administrator
As Office Administrator, responsible for the day to day operation of a small office and all employees including the three partners.
• Handled all office accounting including billing, payables, and customer payments using DacEasy
• Provided marketing and customer support for the sales and service staff
• Human Resource contact and 401k administrator for all employees
• Supervised part-time staff responsible for customer parts and shipping
Key Accomplishments
• Improved cash flow by streamlining billable to customers
• Organized parts inventory for easy order filling
• Effectively organized trade show logistics annually
Laser Solutions, Inc. Carlsbad, CA June 1994 to July 1995
Re-seller of used copiers in S. California
Administrative Assistant
As Administrative Assistant, responsible for supporting the sales staff in processing quotations and customer contractual needs.
• Prepared sales quotes and purchase agreements for new customers
• Interfaced on all customer issues including parts and service needs
• Maintained office equipment inventories
• Handled all incoming phone communications for office staff
Key Accomplishments
• Oversaw all supply ordering for staff
• Efficiently completed Sales Proposals with Sales staff
EDUCATIONAL BACKGROUND
A.A. Degree, Office Administration – Phoenix College
REFERENCES AVAILABLE UPON REQUEST