Business Systems Analyst

Weslyn D’Oliveira

*** ***** ******* *****

Unit H109

Charleston, SC. 29492

404-***-**** (C)

******.*********@*****.***

Summary

• Performed analysis and design for over 40 application releases

• Experienced in various business process modeling techniques

• Created and maintained documentation for government clients, users, project team, and Sarbanes-Oxley (SOX) purposes

• Operated as the Subject Matter Expert and Product Owner Proxy for software solutions

• Experienced in Agile and Waterfall Methodologies

• Organized and led training sessions for system functionality

• Created and executed Quality Assurance test plans

• Obtained Secret clearance for government projects

Experience

August 2009 – Present SAIC – North Charleston, SC

Business Systems Analyst

• Defined requirements by collaborating with remote Veteran Affairs government clients both via video conferences as well as onsite in Virginia and Washington DC

• Created and maintained wireframe designs of the Chapter 33 Long Term Solution (LTS) for Veteran Affairs

• Worked with remote development and testing teams to ensure requirement accuracy and that deadlines were met

• Ensured all business rule documentation was complied with agile methodology guidelines

• Created and maintained artifacts in Rational Composer

• Worked with Project Managers, Engineers, Business Analysts, Quality Assurance analysts and other team members to ensure that project obstacles and issues were addressed in a swift manner

• Assisted in creating orientation documentation for project analyst new hires

July 2008 – August 2009 Benefitfocus – Charleston, SC

Business Analyst

• Liaised with internal business and functional owners in review sessions to derive and execute action plans, meeting deadlines and standards

• Interfaced with business users to prepare and update feature requirement documentation

• Demonstrated ability to manage multiple project priorities ensuring accuracy and that deadlines were met

• Ensured all artifacts complied with corporate SDLC Policies and guidelines

• Created and maintained feature requirement documentation for quarterly and patch releases

• Presented and co-facilitated presentations for a major, annual conference organized to our client carrier base

• Prepared application release notes for client distribution

• Participated in internal sub teams to identify and resolve processes and techniques in need of refinement

• Provided direction and requirements for critical issues within the day of assignment

June 2004 – 2008 Turner Broadcasting System, Inc – Enterprise Applications, Atlanta, GA

Business Systems Analyst

• Conducted regular customer and workgroup meetings for multiple SDLC efforts

• Created SRS (Systems Requirement Specification), Wireframe/Storyboard, QA/UAT plan, and System Reference Guide documentation

• Prepared process and data models; used Visio to create workflow, entity relationship, Use Case, Activity Diagrams, and other Unified Modeling Language (UML) based diagrams

• Performed and led all analysis and testing for Crystal Reports

• Created and updated Microsoft SharePoint sites for project teams in order to establish better collaboration and communication

• Supported Project Management with scope definition, cost/benefit analysis and project plan creation

• Provided accurate and timely analysis task time estimates

• Researched and helped resolve customer data inquiries by utilizing SQL queries

• Worked with Project Managers, Developers, Business Systems Analysts, Quality Assurance analysts and other team members to ensure that project timelines and budgets were met

• Facilitated and organized User Design Review and prototype sessions

• Organized and participated in employee interviews

• Oriented and trained business systems analysts on EA team processes and methodology

• Participated in various EA Information Technology Transformation teams including but not limited to Production Support, Business Analysis, EA Education, and Communication focus groups to better the department’s processes and procedures

Technology Skills

Languages

VisualBasic.Net

SQL

HTML/XML

Unix

Software

SQL Developer

JIRA/ PVCS Tracker/Starteam

Visual Safe Source/Caliber

Crystal Reports

Microsoft Office Suite

Mercury Quality Center

Rational Requirement Composer

Rational Team Concert

TargetProcess Databases

Oracle 9i

SQL Server 2005

Professional Certifications

• Professional Certificate in Business Analysis – The George Washington University School of Business

• Certified Scrum Master – Scrum Alliance, Inc.

Education

Bachelor of Science, Business Administration

Auburn University, Auburn, Al

Major 1: Information Systems Management

Major 2: Marketing

Scholarships:

The Simpson Foundation

Allyrae Wallace Scholarship

Security Clearance - Secret

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