Customer Service/ Administrative/Medicare Claims
Resume:
Tyneisha J. Irvin
*** *** **** **. ************, Pa. 19120
Phone 267-***-****
*************@*****.***
Career Profile
Seeking a position in an environment where my creative and interpersonal skills will help contribute to the incredible growth of an organization.
Skills
• Excellent oral and written communication and interpersonal skills.
• Strong computer proficiency in Microsoft Office Programs.
• Ability to work well within a team, handle multiple tasks and to make independent decisions.
• Excellent organizational and planning skills.
• Detailed-oriented with ability to perform task under pressure.
• Experience in recruiting, training and delegating assigned task to employees.
Professional Background
Maximus Federal Services, Operations Clerk (Case Technician) May 2011 – Present
• Claims processing including reading large volumes of pertinent information
• Processing Medicare Part A appeals, using Medicare HCPCS coding to input information into varies databases within the appropriate time period.
• Check claim applications for accuracy, and consult policy files to verify the information reported in a claim
• Also work closely alongside the manager of operations.
Charming Shoppes Inc., HR Operations Dec 2010 – April 2011
• Responsible for processing new hire and rehire applicants paper work,
• Inputting all required information into the company’s system.
• Kept the organization's personnel records up-to-date
• Operated standard office equipment
Pittsburgh Partnership Program, Program Assistant June 2010 – July 2010
• Supervised counselors; excepting responsibility as second in command
• Managing orientation; including arrival, and departure of students
• Serving as a peer leader, and counselor to high school age students
• Assigned the task of planning, arranging and organizing events.
• Created calendar for daily activities, and programs, assigned the task of planning, arranging and organizing events.
• Handled the responsibilities of arranging the award ceremony for about 50-75 people, consisting of food, decorating, creating and preparing certificates and gifts for both, students and professors.
• Received all program registrations by mail, telephone and email and was required to keep accurate records using the programs registration system, as well as keeping written hardcopy documentation of all records.
American Chemical Society, Registration Administrator Summer 2007 & 2008
• Greeting and interacting with high level authorities
• Maintained a pleasant demeanor while working in a fast pace environment
• Distributed, assist, and assured all chemists present by completing registration forms
• Worked closely with the Head Coordinator assuring that all chemists along with the attending companies completed the proper paper work for regarding payment for the event.
• Track registration of chemist for the venue.
• Worked in a team environment to effectively represent the organization’s mission.
Professional Education, Shippensburg University January 2007- May 2010
Bachelors of Arts in Human Communication Studies
Certificate: Ethnic Studies Internship: Pittsburgh Partnership Program
References available upon request
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