Customer Service Sales Representative

CHRISTOPHER W. HOWARD

***** ****** ****** ** 713-***-****

Tomball TX 77375 *.********@*****.***

CAREER OBJECTIVE

Obtain a challenging position that will leverage my diverse experience to the benefit of the organization while enabling me to grow professionally.

SOFTWARE SKILLS

• Microsoft Outlook

• Microsoft Excel

• Microsoft Word

• Microsoft PowerPoint

• ME10

• Adobe

• Acrobat

• Micro press

• AutoCAD

EXPERIENCE

Dril-Quip August 2009-Current

Document Control Houston, TX

• Build the Project manuals to ensure safety

• Pull drawings from AutoCAD that have not transferred to the database and those that are in the database

• Enter drawings for books

• Created templates in Microsoft Word

• Build TOC’s and procedures

• Conform TOC’s and procedures to PDF form

• Review and edit digital images

• Stock materials

• Format all books onto digital CD form

• Keep inventory on shipping and receiving

Subcontractor October 2008-July 2009

Cypress TX

• Installed tankless water system

• Remodeled bathrooms

• Repiped the house

• Landscaped front and backyard

• Pave stoned the back patio

Abacus Plumbing March 2008-October 2008

Plumber’s Associate Houston, TX

• Served as primary point of contact for initial and ongoing communication with customer.

• Worked with plumber to determine appropriate solution for the customer’s problem.

• Provided detailed descriptions of available options, including pricing, project duration, and necessary resources.

• Worked closely with the plumber to complete the actual project.

• Responsible for maintaining the truck and shop, including tool cleanliness and supply inventory.

AT&T/ Uverse July 2007-March 2008

Customer Service/ Installation and Repair Houston, TX

• Initiated first point of contact with customers/prospects to schedule instillation of Uverse hardware components.

• Provided detailed description of installation process and critical success factors.

• Completed actual hardware and service installation.

• Provided onsite product tutorial/training for customers.

Silver Eagle Distributors August 2004-July 2007

Sales Representative/ Driver Houston, TX

• Managed a territory of existing accounts, proactively up selling and cross selling Budweiser products to increase revenue and profits for the organization.

• Responsible for accurately forecasting products for account base, including beverages, signs, and promotional materials.

• Drove 16 wheel and 18 wheel trucks within geographic territory, delivering Budweiser products to assigned accounts.

• Served as a single point of contact for presale, post sale, and customer service related issues for assigned accounts.

• Utilized computer based application to perform daily inventory management and financial reconciliation.

EDUCATION

• Tomball Community College – 1997 - 1999

• Cypress Fairbanks High School – Graduated, June, 1997

Contact this candidate