Quality Assurance Management

*** ****** ****

Apartment E

Warren, Ohio ***** Phone 330-***-****

E-mail eqh7a1@r.postjobfree.com

Anthony J. Natale

 Education 1997-2002 John Carroll University University Heights, Ohio

Bachelor’s of Science in Business Administration

 Strategic Management

 Organizational Decision Making

 Compensation and Staffing

 New Venture Financing

 Quality Assurance

 Management Accounting

2005- 2010 Youngstown State University Youngstown, Ohio

Master’s of Business Administration

 Professional experience 2006- present Trumbull County DJFS Warren, Ohio

Eligibility Referral Specialist II

 Interviews people of diverse socioeconomic backgrounds and temperaments using a variety of standard interview and interaction techniques to determine eligibility and need for public social programs and services; interviews clients individually and in group settings to obtain required information; explains program requirements and procedures individually and in a group setting. Determine eligibility for Medicaid, OWF, and Food Assistance.

 Assists applicants in the completion of applications and declaration forms upon which eligibility decisions are based; elicits information in difficult and emotional situations on such matters as applicant earnings and financial obligations, parental status and living arrangements.

2002- 2006 Second National Bank/ Sky Bank Warren, Ohio

Regional Mortgage Loan Originator

 Responsible for originating permanent FHA/VA and conventional residential mortgage loans and participates in related business development activities.

 Solicits residential first mortgages through contacts with Realtors, builders, and developers. Interviews applicants to develop information concerning their needs, desires, and earnings to assist in determining whether the loan will be an acceptable risk; obtains and analyzes pertinent financial and credit data. Negotiates terms and conditions of loan with mortgagors.

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