Previous Verizon employee

Angela M. Kilgore

**** **** *.*. ****** Blvd.

Suite P232

Charlotte, North Carolina 28213

704-***-**** Cell

*****************@*****.***

EXPERIENCE:

Real Estate Leasing/Sales Agent - Metropolis Real Estate Group, New York, New York -1/09 - 1/10

- Showing apartments

- Previewing apartments

- Processing leasing application

- Advertising and marketing research

Real Estate Investor/Landlord - Hot Property Investments - Charlotte, NC (2006 - 2009)

- Purchasing Residential Properties

- Leasing Residential Properties

- Managing Residential Properties

Charlotte Mecklenburg Public TV Access Channel 21, Charlotte, NC (2006 - 2007)

Volunteer Studio Camera Operator/Floor Director

- Operating Studio Camera

- Setting up props from show tapings

Stay at Home Mom - 2003 – 2006

Verizon, Valhalla, NY - 1987 - 2003

Marketing Sales Representative - Business Office Call Center (11/96 10/03)

- Sold residential equipment and services (call waiting, caller

identification, etc.)

- Personally handled up to 75 inbound calls daily; promoted

added services and equipment on all calls

- Built and maintained rapport with customers, generated new

sales through efficient customer service.

Resource Analyst/Traffic - Call Center (6/95 - 11/96)

- Responsible for coordinating over 150 individual representatives scheduling

- Making sure representatives are adhering to their assigned schedules

- Scheduling vacations

Collection Agent – Call Center (2/88 - 6/95)

- Collected delinquent telephone balances

- Gave customers courtesy call for outstanding balance

- Interrupted telephone services due to non-payment

Office Assistant - Human Resources - (9/87 - 2/88)

- Reviewing job applications

- Scheduling applicants for testing

- Mailing test study materials to applicants

- Explaining the requirements for available job openings

Telephone Operator - Operator Services (4/87 - 9/87)

- Providing dialing instructions

- Connecting to appropriate telephone numbers

Computer Skills:

- Microsoft Word

- Microsoft Access

- Microsoft Excel

- Microsoft Power Point

- Lotus Notes

- Print Shop

Education:

New York Real Estate Institute 2008 New York, NY

JY Monk Real Estate School 2006 Charlotte, NC

Bachelors Business Management degree 2003, Berkeley College, White Plains, NY

International Center of Photography 2003, New York, NY

Associates Business Marketing Degree 2001, Berkeley College, White Plains, NY

Dale Carnegie Public Speaking Certificate 2001, New York

Awards:

- Sales Awards

- 10 Year Perfect Attendance

Certificates:

- 75 Hour New York State Real Estate Sales Person Course

- Public Speaking

- Wilton's Cake Decorating 1,2,3

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