Sales Representative Data Entry

Dericka Gay ********@*****.***

Objective

To attain a position within a business entity that will utilize and expand my existing knowledge and educational background in an environment that sets high values and makes it a company/management goal to assist in reaching and surpassing that standard.

Employment History

Universal agent/ Technical Support

September 2, 2008 – November 8, 2011, Cloud 10, Centennial, Colorado 80112

Receive, assist, and/or redirect inbound calls.

Recognize and establish client's high-speed Internet issues, as well as products that the clients have associated with their high-speed Internet packages….email, security…etc.

Resolving billing issues

Retention

Resolve all issues in a professional and timely matter

Up selling and adding of company products

Reservation Specialist

February 2010-August 2010 ,10182 Telesis Inc, San Diego CA 92121

Seasonal reservation specialist.

Establish reservations for clients visiting and staying national campgrounds and historic parks tours.

excepting payments and entering all information in company database.

Selling passes and permits for certain camping sites

Sales Representative

2008-present AVON, Winchester, Kentucky 40391

Obtain and Generate sales of Avon products.

Maintain contact with clients to ensure customer satisfaction

Personal Home Caregiver

2002 / 2007 Winchester, Kentucky 40391

I cared for family during incapacitation.

Perform health care related tasks, such as monitoring vital signs and medications.

Perform housekeeping duties, such as cooking, cleaning, washing clothes and dishes, and running errands

Office Clerk

2001 / 2002 Adecco Staffing , Rocky Hill, Connecticut 06067

Analyzed and input client information into computer system

Processed and kept up a correspondence with prospective clients

Office Clerk

2002 Westaff, Hartford, Connecticut 06110

Maintained orderly records of all client records

Actively participated in projects as required

Proven record of accomplishment in teamwork

Education

Sullivan University, Lexington, Kentucky 40504

Computer Science concentration on Information Technology

Other Experience

Computer skills: Internet proficient, Windows 2000, Windows Xp, Windows Vista, Windows 7, Mac, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Outlook , Windows Mail, Avaya, Uagent, Data entry

References

References available on request.

Contact this candidate