NATHALIE MARTINEZ
Sugar land, TX 77498
Phone: 281-***-****
E-Mail: *********@*****.***
Professional Summary
English/Spanish/French speaking patient scheduler with technical, clerical and patient support.Strong ability to communicate clearly and effectively to patients and staff.
To apply the best of my health care skills and have an opportunity to cultivate them further.
Core Qualifications
• Trilingual ( English, French and • Problem resolution
Spanish ) • CPR certification
• Clinical training in phlebotomy • Venipuncture/ blood draw
( 120 hrs of hands on training) • Customer service
• Strong work ethics
Experience
February 2012 to March 2012
Harris county hospital district
Houston, TX
Completed clinicals in phlebotomy
120 hours of hands on training. Collected blood and urine samples.
Achieved proficiency in various blood collection procedures such as butterfly and vacutainer.
Assisted in other duties as directed by laboratory director.
Education
2012 Houston community college
Houston, TX, USA
Phlebotomy
Phlebotomy technician program
2011 American heart Association
Houston, TX, USA
CPR
certificate
2009 Wharton county junior college
Houston, TX, USA
Pharmacy
Pharmacy technician program
2006 Prof career dev institute
Norcross, GA, USA
Medical and dental assisting
diploma
2000 Houston community college
Houston, TX, USA
Fashion merchandising
Associate
1997 Houston community college
Houston, TX, USA
Travel and tourism
Associate
Certifications
CPR certified, Oct 2011
Work History
March 2008 to Harris county hospital district
May 2011 Houston, TX
Patient Appointment representative
December 2007 to Freedom lasik
February 2008 Houston , TX
Ophtalmic technician
August 2002 to Sak's off 5th avenue
December 2007 Stafford, TX
Customer service / auditor
September 1999 to Sak's off 5th Avenue
December 1999 Katy, TX
Sales associate
March 1997 to Dillard's
December 1997 Houston, TX
Sales associate
January 1996 to AIR FRANCE AIRLINES
May 1996 Houston, TX
Passenger service agent
Languages
Fluent reading, writing and speaking English, French and Spanish.