Programmer; Help Desk; Office Assistant
Resume:
KEVIN BURNS
Jersey City, NJ ***02
********@*****.***
Technical Summary
Client/Server: Oracle Server, Oracle Forms, Oracle Reports, Oracle Procedure Builder
Platforms: Microsoft Windows, UNIX, Linux, Mac
Languages: SQL*Plus, Oracle PL/SQL, Pro*C, Perl, HTML
Tools: Microsoft Office: Word, Excel, Access, PowerPoint, Project, Outlook;
Adobe Photoshop; Apple Filemaker; SAP Crystal Reports; Google (Chrome, Calendar, Gmail)
Professional Experience
Customer Service/Sales Associate March 2010 to September 2011
Toys "R" Us, Jersey City, NJ
Cashiering in the "R" Zone Gaming and Electronics Department.
Assisting customers with product selection and repair/return/exchange information.
Assembling and repairing bicycles and electric vehicles.
Data entry of all repair tickets.
Running various inventory and sales reports.
Unloading, sorting and stocking the shelves on sales floor and inventory control of stock room.
Programmer February 2004 to February 2010
Chatsworth of Essex, South Orange, NJ
Designed and coded an online Access database on a SQL server.
Created interactive website where customer-entered data was archived to a database and forwarded to sales reps via e-mail.
Built client information database that routed data to management and sales to track customer orders and automatically generate project progress reports on a daily, weekly and monthly basis.
Programmer/Consultant September 1998 to December 2003
Bond Technologies New York, NY
@ Bond:
Worked as part of the Oracle Programming Team to assist others in their projects.
Taught new recruits as part of the Oracle Training Team before, during and after office hours.
Assisted the Oracle Sales Team in pursuing new business prospects.
@ Clients:
BBDO Worldwide, New York, NY May 1999 to December 1999
Created new and converted existing agency, client and brand reports using Oracle Reports.
Created new and converted existing agency, client and brand forms using Oracle Forms.
Made modifications and enhancements to forms and reports as per user feedback.
Documented their new Oracle database including all applications, tables, views, forms, reports, stored procedures and database triggers.
Programmed SQL and PL/SQL scripts to load new Oracle database.
Successfully brought new database live and rolled out the new agency profile application.
Brooks Brothers, New York, NY September 1998 to April 1999
Coded a program that creates and populates a system calendar table for a new retail management system.
Created new and modified existing Oracle forms and reports in sales database.
Developed a program to update SKU information on a daily basis in Oracle tables from the mainframe using a UNIX shell script, FTP, SQL Loader and a SQL script.
Populated a new development database with 2 years of data using Oracle Export/Import and SQL Loader utilities and SQL and UNIX scripts.
Optimized all SQL queries in a PL/SQL POS program.
Designed, coded and tested Pro*C version of POS program.
Programmer December 1995 to September 1998
Toys ‘R' Us, Rochelle Park, NJ
Developed programs from specifications in accordance with accepted departmental programming guidelines.
Conducted program testing to insure that programs functioned in accordance with original specifications.
Reviewed programs and test results and implemented revisions as required.
Created documentation outlining the functional characteristics of completed programs.
Completed Oracle Developer Foundation, Forms and Reports classes.
Education
Montclair State University, Upper Montclair, NJ 1997
Information Technology
The Chubb Institute, Parsippany, NJ 1995
Diploma in Computer Programming
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