Customer Service Technician
Resume:
Sylvia Castillo
**** ****** ****, ********, **
****************@*****.***
Education:
UEI College Stockton, Ca May 2012
Pharmacy Technician
Walgreens Stockton, CA 160 Hours
Pharmacy Technician
Taking prescriptions from customers
Deciphering and entering prescriptions in the computer
Filling prescriptions
Putting away freight
Facing the pharmacy stock
Handling customer’s questions
Calling customers for prescription info
Faxing doctor’s offices
Transferring prescriptions
Working the pharmacy drive-thru
Experience:
Burlington Coat Factory Stockton, CA April 2010-March 2012
Merchandising Team Member
Unpacking freight
Preparing merchandise for the sales floor
Setting up and keeping merchandise on fixtures
Maintaining my assigned department
Answering and assisting customers
Working over nights to set up seasonal fixtures and sales
Floated through departments as needed
Covered shifts and worked over time as needed
Received a reward for excellent customer service from Corporate
Popeye’s Chick and Biscuits Stockton, CA November 2008 – March 2010
Cashier
Handling money
Preparing and serving food
Counting cash boxes
Opening and closing the store
Helping customers with questions and complaints
Cleaning and maintaining the lobby area
Qualifications:
Completed the Pharmacy Technician
Program at UEI
Received perfect attendance award from UEI College
Completed 160 hours of extern at Walgreen’s
Able to multi task resourcefully
Strong math skills
Many years of customer service experience
Ability to adapt and work in any form of work environment
Capability to work promptly and efficiently under pressure
Strong leader, and also a strong team member
Ability to communicate well with others
Able to solve problems, with customers and within the company
Licensed Pharmacy Technician through
the board of Pharmacy
Nationally certified Pharmacy
Technician, through the board of
Pharmacy
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