Customer Service Medical Assistant

BRANDI D HALE

**** ********* **. #****

HOUSTON, TX 77077

Cell: 936-***-****

Home: 936-***-****

E-Mail: ******.****@*****.***

OBJECTIVE: TO MAINTAIN A CAREER IN A MEDICAL SETTING WITH YOUR COMPANY AND PERFORM DUTIES AS A MEDICAL ASSISTANT TO THE BEST OF MY KNOWLEDGE AND ABILITY.

CERTIFICATIONS:

First Aid/ CPR Certified

ESR

MediSoft

Insurance Coding

OSHA/HIPAA Certified

Venipuncture

Injections (IM, ID, SubQ)

Urinalysis

Setting up for office procedures

Vital Signs

Catheterization

Hemocrit/Hemocrat Centrifuge

Autoclave Sterilization

EDUCATION:

05/2011-01/2012 REMINGTON COLLEGE: Medical Assistant Diploma with a 4.0GPA

1999-2002 LUFKIN HIGH SCHOOL: High School Diploma, Cum Laude Graduate LUFKIN, TX

WORK HISTORY:

10/2010-PRESENT ST. GILES LIVING CENTER, HOUSTON, TX LUFKIN, TX

RESIDENTIAL ASSISTANT: Duties include working with mentally and physically challenged and disabled patients, properly observing and monitoring, documenting paperwork on a daily/weekly basis, operating facsimile and copy machine, answering multi-line phone system, transporting patients to and from the facility (dr. appointments, community outings, etc)

04/2006-10/2010 LUFKIN STATE SCHOOL, LUFKIN, TX

MENTAL ASSISTANT I: Duties include working with mentally and physically challenged and disabled patients, properly observing and monitoring, documenting paperwork on a daily basis, operating facsimile and copy machine, answering multi-line phone system, transporting patients to and from the facility (dr. appointments, community outings, etc.)

10/2005-04/2006 CELLULAR ONE OF EAST TX, LUFKIN, TX

CUSTOMER SERVICE REPRESENTATIVE: Duties include assisting and providing customers with troubleshooting issues with cellular devices, taking payments, selling phone services and products.

08/2005-06/2007 E-TECH (FORMERLY ETI) , LUFKIN, TX

TELEMARKETER/SALES AGENT: Duties include accepting and receiving inbound/outbound calls and assisting customers by providing them with telephone, cable, and internet services.

05/1998-08/2002 D.E.T.C.O.G ., LUFKIN, TX

SECRETARY/EXECUTIVE ASSTANT: Duties include answering multi-line phones, copying, faxing, taking messages, filling out forms,

SKILLS:

Organizing

Clerical/Front office

Customer service/communications

Phlebotomy

Multi-tasking

Triage patients

Suture removal

Wound care

Surgery scheduling

Assisting doctor/physician’s assistant

Vitals

General clerical/clinical duties

Mentally challenged/disabled 4+ years

50 WPM

Microsoft Word, Excel, PowerPoint

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate