Work from home/accounting
Resume:
MARY LONGMORE
Reno, NV ****3
e-mail: enimq0@r.postjobfree.com
OBJECTIVE
To obtain a position in Management, Supervision or Public Relations that utilizes my 35 years of collections and management experience and my experience working in customer relations.
PROFESSIONAL SUMMARY
Ten years of professional tax auditing and collection for the State of California Employment Development Department including skip-tracing and bankruptcy. Experience with successfully managing all accounting aspects including collections and including implementing automated accounts receivable, payable and payroll; selecting, managing and training staff; developing and managing a business plan and budget; establishing and monitoring productivity goals; and leading cross-functional teams on key projects. Have designed and implemented the layout, organization, processes, and procedures for managing a business office and retail store. Proven leadership skills gained from managing large collection and public relations operations as well as implementing and managing office systems for three retail and contracting businesses.
EXPERIENCE
Office Manager
Bru/Mar Enterprises, Inc 1992 – Present.
• Setup and operated the office system for a retail, service and contracting company generating a peak of $1 million in annual sales.
• Responsible for the public relations, human resources, accounting, receivables and payables on construction projects for over 1000 new single-family water systems.
• Assisted in the complete retail operation including advertising, public relations, scheduling, purchasing, subcontracting, and customer service.
• Monitored subcontractor activities and oversaw multiple subcontractors to ensure payments were made on time and within budget.
• Assisted managing all aspects of operations for a 2400 SF retail store, inside and outside service department, and contracting department with a 4 person staff with 1/2 million dollar per year sales.
• Responsible for the tax records, payments and coordination of benefits for employees and officers.
• Developed operating budget for the business based on detailed forecasts and advised the CEO in order to operate effectively within the operating budget.
• Designed and implemented a product ordering and receiving operation to incorporate an automated system.
• Oversaw an employee productivity improvement incentive program that resulted in a the company being able to maintain a high level of customer service without a great expense in short term and temporary employees.
MARY LONGMORE PAGE 2
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Collections Specialist
American Commercial Collectors Assoc Inc, Sacramento, CA, 1991 – 1992.
• Locate and notify customers of delinquent accounts, usually over the telephone, but sometimes by letter. Review the terms of the sale, service, or credit contract with the customer.
• Skip-tracing - check with the post office, telephone companies, credit bureaus, former neighbors and other agencies to obtain new addresses.
• Inform the debtor of the overdue account and solicit payment. Record commitment to pay and check later to verify that the payment was indeed made
• If customer fails to respond, prepare a statement indicating the customer’s action for the credit department of the client
• Initiate repossession proceedings, disconnect the customer’s service, or hand the account over to an attorney for legal action.
• Handle other administrative functions for the assigned accounts, including recording changes of addresses and purging the records of the deceased.
Office Manager
M&M Pump and Equipment Corporation, Grass Valley, CA, 1983 – 1991.
• Managed and led the office team for a 20-employee company generating a peak of $2 million in annual sales.
• Responsible for managing all aspects of daily office operations for a 10,000 SF retail store, inside and outside service department, and contracting department with a 9 person staff with $1 million dollar per year in contracting sales.
• Developed operating budget for the business based on detailed forecasts and managed the office systems of the company to operate effectively.
• Reduced company expenses by more than 30% over a 2-year period while maintaining productivity levels, service quality, and inventory accuracy.
• Designed an employee productivity improvement incentive program that resulted in a 28% increase in productivity.
• Assisted development of a seasonal staffing program that eliminated the need for temporary labor resulting in payroll tax and workman’s compensation savings.
• Directed the successful start-up funding of a new retail facility and assisted in achieving within the first quarter of operation a sales volume that exceeded plan by over 200%.
• Added two new divisions to the office operation including accounting and payroll for a spa and exercise equipment dealership and a John Deere Consumer Products dealership.
• Directed the successful start-up of a new loss control program achieving within the first quarter of operation a decrease of 75% in 30 - 60 day and over receivable aging.
• Selected and implemented an inventory, service and contracting management software system, trained users, and developed procedures to integrate the computerized system into existing accounting practices.
• Led cross-functional team integrating the business with a new database merchandising system.
MARY LONGMORE PAGE 3
Tax Auditor
State of California, Employment Development Dept, Sacramento, CA, 1973 – 1983
• Worked under general direction, conducting the more difficult and complex employment tax audits and collections.
• Made audit appointments; met with taxpayers and their representatives;
• Explained the audit findings; prepared appropriate audit reports and written correspondence to taxpayers.
• Conducted field audits of the least to moderately difficult accounts.
• Represented the State of California with its attorneys in specific court actions in business tax collection matters.
• Specialized in skip-tracing debtors and finding assets for tax debtors who had moved or otherwise disappeared.
• Attended basic tax law and audit training classes.
• Cross-functioned as an analyst for the Victim Witness Protection Agency
EDUCATION
Notre Dame High School, Burlington, IA Graduated, 1964
Georgetown University, Washington DC 1964- 1965
University of California, Santa Barbara 1966 – 1968 Santa Barbara School of Nursing
California State University, Sacramento, CA. Various business administration courses 1973 - 1982
SKILLS
Typing, Calculator, Cash Register, Point of Purchase
MS Office, Spreadsheet Software, Quicken, Quickbooks
PROFESSIONAL DEVELOPMENT
Various contracting accounting and business management development seminars
PROFESSIONAL AFFILIATIONS
Member, Nevada County Soroptimist International of America
Member, Nevada County Chamber of Commerce
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