Dedicated and caring about others

EDUCATION

Bachelor of Business Administration Concentration: Health Services Graduated: October 2007

DeVry University 3.5/4.0 gpa Columbus, Ohio

PROFESSIONAL EXPERIENCE

Lutheran Social Services Secretary/Engagement Specialist Lancaster, OH 08/2007 to 04/2008

REM Ohio Inc. Direct Care Provider Baltimore, OH 09/2004 to 09/2007

Community Assisted Living Direct Care Provider Carroll, OH 05/2005 to 06/2006

AREAS OF EXPERTISE

Health Services: All major components of health services to become a successful case manager. Related coursework includes:

• Rights and Responsibilities • Managed Care and Health Insurance

• Healthcare Technology • Finance

• Planning and Marketing • Policies and Economics

Mental Health/Chemical Dependency/Mental Retardation: Ability to adapt to any social services position from hands-on experience to related coursework in the following:

• Chemical Dependency • Mental Health

• Mental Retardation • Documentation Skills

• Counseling • Psychology

Experienced With: Transferable Skills: Computer Skills:

Customer Service

Data Entry

Money Handling

Sales/ Marketing

Inventory

Ethical decisions

Social Services

Scheduling Multi-tasking

Corresponding with others

Independent

Organized

Communicating with a variety of people

Case Management

AP/AR MS Excel

MS Word

MS PowerPoint

MS Access

SQL Server

Windows XP and Vista

HMIS database

Quickbooks

Social Services Knowledge: Experienced in overseeing intake assessments of homeless individuals, program documentation of MRDD individuals, and providing support to a variety of individuals with diverse backgrounds.

Includes providing transportation support

Personal Relationships: Represent first contact between an MRDD individual and the community in shopping, outings, and health appointments. Characteristics include friendly, out-going, and very personable to everyone.

Transferrable Skills: Can do any position with ease; finds comfort in working with multiple individuals

Business Knowledge: Experienced with Accounting measures including payroll for 15 individuals, filing, typing and preparing documents for mass-mailings. Stays busy and looks for more assignments.

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