Customer Service Manager

***** ********** ***. *****, ** ***** Home 909-***-**** **************@*****.***

Jose Daniel Dominguez

Objective Seeking a position where my skills in all warehousing and food related activities can be utilized in assisting the company in meeting goals.

Experience 2011 – 2012 Cardenas Markets Inc. Ontario, CA

Vice President Warehousing and Distribution

The Cardenas Family created this new upper management position for the company’s mission for growth. I was brought on board to implement new warehouse receiving/inventory/shipping systems and reduce labor and improve customer service.

• Consolidate three warehouse in to one larger facility by Mid August

• Reduce inventory losses, spoilage and age of products though new warehouse system

• Reduce inventory losses of 1.6M to 150K in 11 months

• Improved EBITDA by reducing controllable

• Reduced Labor OT from double digits to single digits and focused commitment by team to reduce further

• Improve Customer Service levels internal and external

• Improve Communication though out the company

• Implemented Sanitation training and OHSA safety training to improve cleanliness and reduce incidents by awareness though out

2001 - 2011 Real Mex Restaurants, Inc. Buena Park, CA

Vice President of Warehouse and Logistics

24 solid years of experience in all aspects of warehousing, purchasing, food and transportation with knowledge that includes USDA, FDA, USDOT, OHSA, EPA and ARB regulations

Cost-conscious a proven organizer and tough but fair negotiator

Result oriented, able to reduce inventory below company polices though cycle counts and rotation logs.

Outstanding interpersonal communication skills, able to teach and learn

That includes knowledge of purchasing with is used to understand movement that helped reduce days on hand and improve rotation

Over see shipments to over 200 customers with over 600 deliveries per week with a net sales of 105M per year

Full P&L responsibility and had input on budget numbers that were to be achieved

2000 - 2001 Cal Poly Pomona Foundation, Inc. Pomona, CA

Purchasing Manager

Consolidate purchasing to one location though out the university

Responsible for all contracts from proteins, produce and other grocery items used

Help implement a new purchasing system, menu based and inventory

1999 - 2000 Trichromatic-West Inc. Commerce, CA

Purchasing Manager

Responsible for purchasing of textile products for the garment industry and other quality items needed on a daily bases.

Reduced cost on several chemical items though consolidation

Work with customs for all over sea shipments and purchases.

1985 - 1999 Marriot In-flight and LSG/Sky Chef Los Angeles, CA

Senior Purchasing Manager

Responsible for purchasing of quality food products at the lowest price possible to meet internal and customer standards.

Negotiating purchase with key suppliers

Managed 30M in sales

Reduced cost though out by using just in time inventory levels, had the lowest days on hand and food cost though out the whole company.

Education 1981-1983 University of Albuquerque Albuquerque, N. Mex

1981 Graduated from Rio Grande High School Albuquerque, N. Mex

Volunteer Fire Technician 1980 - 1990

Interests Sports, working out, walking, hiking and very active though out the community

Skills

References

Fluent in Spanish, computer literate.

Available upon request

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