Customer Service Medical
Resume:
Linda Stalzer
Mesa, AZ *****
en85hd@r.postjobfree.com
SUMMARY OF QUALIFICATIONS:
10+ years experience in the administrative / customer service field
Excellent at multi-tasking, excels in fast pace environment
Fast learner; ability to obtain new information rapidly
Eager to utilize my education and experience toward new office environments
EDUCATION:
Pima Medical Institute, Mesa, AZ
Medical Assistant front office, 2000
Concentration: Medical Billing, Medical Terminology, GPA- 4.2
WORK HISTORY:
The Orthopedic Clinic Association Phoenix, AZ
Medical Secretary-Temporary assignment September 2010- February 2011
Mayo Clinic Scottsdale, AZ
Medical Secretary- Intern August 2001- November 2001
Providing administrative support for medical team
Scheduling and confirming for patient procedural and non procedural appointments
Medical Billing/Coding accounts payable/ receivable, referrals
Interviewing patients in order to complete necessary documentation, verifying insurance
Paging Doctors for medical on call emergencies or in office needs
Creating, updating, and maintaining medical records/ charting
Operating office equipment such as software applications, copying machines, fax, paging systems, etc.
Answering incoming telephone calls utilizing a multi-line phone system, directing calls to appropriate staff as needed
Payson Cancer Center Concord, NH
Patient Check Out Coordinator January 2006- July 2008
University Sports Medicine Phoenix, AZ
Front Office Coordinator January 2001- September 2003
Providing administrative support for a team of 9 doctors
Scheduling Chemotherapy, procedural scheduling (MRI, Blood Trans, CAT, Radiology etc.)
Patient check out: verified follow up appointments, collected co-pays, and ensured all appropriate documentation was accurately completed
Ran vitals and gathered chief complaint from patient prior to being seen by doctor
COMPUTER SKILLS:
Microsoft: Word, Excel, Outlook
10 Key
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