Customer Service Sales Representative

Erica Birdow

**** ***********

Dallas,Tx *****

972-***-****(H) 972-***-****(M)

Objective: A position which is able to utilize and highlight my experience and skills in customer service, cash handling, or clerical work. I am also looking for advancement and growth within a company.

Summary of Skills: Clerical: answering phones,multi line phone,typing, computer literate, 10-key, ordering products, filing, ability to multi task, great verbal and written communication.

Customer Service: friendly people person, helping the customer in any way possible, trained for call center, problem solver, doesn’t need supervision. Cashier: extensive and heavy cash handling, greet customers, knowledge of basic math skills, face to face customer contact. Sales Representative: meeting credit goals, knowledge of product, building the trust to build the sale.

EDUCATION: 08/05- present- Cedar Valley College Lancaster, TX

STUDIED: Associates in Business Administration, student council.

HIGH SCHOOL: Wilmer Hutchins

Graduated May 2005

* Honors classes

* Advanced placement classes

* National Honor Society

Work Experience:

Lowe’s Home Improvement

04/09-present

* Customer Service

* Cash Handling (inside & outside)

* Handling customer Credit accounts

* Processing payments…etc

Victoria's Secret

04/08-08/08 Cedar Hill, TX

Clothing Consultant, Cashier

* Bra fitting specialist

* Making sure that my area is neat and presentable

* Sales, meeting credit goals

* usage of computers and online orders, cash handling

Wal-Mart Super center

07/05-11/07 Dallas, TX

CASHIER/CSM

* Heavy Cash handling

* Customer service

* Inventory control

* Maintain a safe and sanitary work environment

VOLUNTEER EXPERIENCE: Bryans House; home for sick children, Genesis Women Shelter

AWARDS AND HONORS: Perfect attendance - one year,

Wilmer Hutchins Honor Society - two years,

Senior class secretary, Graduated w/honors

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