Experienced Concierge
Resume:
In today’s career market, it is imperative to display a sense of confidence and knowledge among several employment industries.
This letter is to express my interest in a position within your corporation. Based on my prevalence in administrative environments, organizational skills and overall customer service, I am confident that I would add a strong competitive value to your staff.
My resume, which highlights my abilities amongst different areas of expertise, is enclosed. During my time with past companies, I was able to succeed, serve the public, save time, and increase productivity through hands-on experience as well as formal training. With the opportunity to base such proficiencies in this position, I will be able to focus on being an appreciated member of the team while helping to provide the infrastructure of your enterprise.
I am excited about the position and the chance to help your business succeed. Thank you in advance for your time. Please do not hesitate to contact me if you have any questions. I would also appreciate the opportunity to review my qualifications in more detail and will be in contact with you as well.
Thankfully,
Byron L. Young II
BYRON L. YOUNG II
7426 Drumlea Road
Capitol Heights, Maryland 20743
**************@*****.***
CAREER SUMMARY
Excellent customer service skills.
Strong attention to detail, with the ability to multi-task.
Outstanding interpersonal skills and works well under pressure.
Communicates effectively with peers and clients.
WORK EXPERIENCE
Seamon Corporation
Greenbelt, Maryland
November 2010 – Present
Clerical Support Assistant
Assembles materials for mailing and conference support.
Provides assistance with inventory of incoming materials and storage units.
Prepares packages for shipment and distribution of conferences.
Assists with other special projects.
Dots Fashions
Greenbelt, Maryland
July 2011 – November 2011
Senior Sales Leader
Serviced high volume level of customers in a retail environment.
Assisted manager with the opening and closing of the store.
Effectively performed cash management tasks.
Trained sales associates on their roles and manager their performance.
Family Dollar Store
Riverdale, Maryland
November 2010 – April 2011
Assistant Manager
Maintained the sales floor to ensure its efficiency.
Stocked, verified and updated inventory.
Counted, balanced and created the deposits daily.
Answered phones and addressed customers’ inquiries.
United Parcel Service
Burtonsville, Maryland
February 2009 – August 2009
Package Handler
Prepared packages for shipment.
Sorted packages for distribution nationwide.
Assembled, lined and padded cartons and crates for truck upload.
Byron Young Resume, Page 2
InterSolutions, Inc.
Washington, DC.
August 2008 – March 2009
Concierge
Greeted residents and guests as they entered the facilities.
Ensured security measures were met at all time.
Retrieved all packages and communicated the retrievals with the residents.
Provided potential residents with rental information and answered their inquiries.
Kept key service records for lock-outs and maintenance.
Walmart Stores
Laurel, Maryland
March 2007 – September 2007
Sales Associate
Welcomed and assisted customers entering the store.
Carried out cash and credit transactions at the point of sale.
Replenished and recover floor merchandise.
Stocked, verified and updated inventory.
EDUCATION
Prince George’s Community College
Major – Hospitality Minor – Music (anticipated graduation, June 2013)
SKILLS AND PROFICIENCIES
Exceptional Customer Service
Office Administration
Employee Management
Inventory Organization
Telephone Services
Staff Training
Microsoft Office Suite
Jamesette Counts
5431 Riverdale Rd.
Riverdale, MD 20737
Dear Sir or Madam:
It is with great pleasure that I recommend Byron Young for a position with your company.
Byron has been a co-worker who’s shown a high level of integrity, responsibility, leadership, and ambition. He is determined to seek out opportunities for his goals, and always finds ways to put his talents to good use. For as long as I’ve known Byron, he has displayed an eagerness to learn and engage in positive activities. He is also extremely well mannered, and highly respected by his peers and associates. He is a most dependable team player with good judgment and a mature outlook, which ensures a logical and practical approach to his endeavors.
I am proud to write this recommendation for Byron Young, and I wish him great success in his future.
Sincerely,
Jamesette Counts
Acting Store Manager
Family Dollar
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