Customer Service Medical Assistant
Resume:
Jason Engle
Sacramento, CA *****
*********@*****.***
Summary
A quick learning, easy going, and dedicated medical assistant looking to transition into the healthcare industry. Very hands on when it comes to patients and patient care and always willing to go the extra mile in order to contribute to the success of a team.
Education
03/09 – 12/09 Medical Assisting Program
Anthem College – Sacramento, CA
Member of Alpha Beta Kappa Honors Society
Certifications of Completion: HIPAA, OSHA, and CPR/BLS
Medical Assistant Skills
Back Office: Phlebotomy Trained, Obtaining Medical Histories, Vital Signs, Autoclaving, Positioning for Examinations, Lab Procedures: Blood Collection and Chemistries, Performance of EKGs, Urinalysis, Administering Injections
Front Office: MediSoft, MS Word, Insurance Collection, Patient Flow Management, Billing Medical Transcription, Accounting, Appointment Scheduling, Medical Terminology
Work Experience
03/11 – 06/11 Customer Service Representative, West Corporation, Reno, NV
Duties: Receive inbound calls, assist customer with various questions regarding their AT&T cellular service including billing, technology, and service plan options.
02/10 – 10/10 Lube Technician, Jiffy Lube, Reno, NV
Duties: Provided excellent customer service, educate customers on their vehicles and its needs, service vehicles per the customer’s request.
10/09 – 12/09 Medical Assistant Extern, US Healthworks, Sacramento, CA
Duties: Prepared rooms, roomed patients, took vital signs, administered injections and performed blood draws, filing, pulled and prepared charts, EKG’s, urinalysis, performed patient physicals, assisted the physician with minor surgical procedures such as suture and staple removal, prepared surgical trays, bandaging, stocked rooms with supplies, and other back office duties as assigned.
07/07 – 04/08 Loader/Forklift Operator, Pepsi Bottling Group, Sacramento, CA
Duties: Used a single double forklift to load and unload product from transport trailers. Used a “walkie rider” pallet jack, and voice recognition system to pull orders and build pallets of product.
11/ 06 – 05/07 Temp Worker/Laborer, Benchmark, Rancho Cordova, CA
Duties: Duties varied including: Order pulling, building pallets of product, clean up construction sites, operation of stand up forklift, and electric/manual pallet jack, assembly line.
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