Human Resources Manager

Mary Beth Ryan, SPHR

Over ** years of leadership in Human Resources. Small business and Corporate experience with company start-ups, HR strategy and policy, sourcing/hiring/on-boarding, HR auditing, employee/labor relations, employment law and compliance, internal investigations, performance management, safety and workers comp, training and development.

Thrift Recycling Management, Inc. HR Manager 2007-2009 Lakewood, WA

Established the start-up and rapidly growing company’s HR department with written policies, employee handbook, sourcing and hiring, internal procedures for management of unemployment claims, safety, workers’ comp, immigration paperwork, drug testing, employee relations, rewards program, 401(k), benefits, compensation, and managed all areas of HR as it more than tripled in size from 100 to 360 employees in 6 states and Canada.

Developed community relationships at these new locations including churches, social services and educational institutions to assist in reaching and hiring new employees.

Wrote and edited the company’s monthly 4-page newsletter.

Integrated Claims Management, Inc. Marketing Manager 2002-2007 Lacey, WA

Researched and identified potential clients, qualified them, prepared paperwork and signed them as clients.

Managed client relations for this specialty HR firm providing workers’ compensation claims management, retrospective rating programs and safety for nearly 4,000 WA state-insured (L&I) companies. Worked closely with companies on return-to-work and other issues to control their workers’ compensation costs.

Built a retrospective rating program to over $600,000 in client company L&I premiums with sizeable refunds. Added significantly to the growth of 6 other retro programs.

Reached company goal for enlisting qualified, new clients. Provided HR coaching and gave presentations to member Associations.

Ryan & Associates Owner and Consultant 1993-2002; & prior to 1977

Identified clients with HR needs, marketed services, wrote contracts, managed timelines and project reporting to client. Worked with client’s key staff.

Provide HR consulting services to large and small firms in manufacturing, trucking, health care, non-profits, banking, and service companies. Designed and established new HR departments, manage HR projects, and resolved employment law issues.

Past clients include: Starbucks, Simpson Timber, Boeing, Western Washington Fair, Washington State Employees Credit Union, Ocean Beach Hospital, AT&T, Western Wireless, City of Lynnwood, Taylor Shellfish, Nalley’s Fine Foods, Lacey Collision, Mayflower Moving, Tacoma Art Museum, North Star Bank, Patriot Fire, Washington Trucking Association, TAPCO Credit Union, and hundreds of others.

Knight, Vale & Gregory, Inc. HR Consultant 1990-1993 Tacoma, WA

Developed the HR Consulting department for this regional public accounting firm.

Marketed these new services to outside and existing client companies throughout the area including recruiting of financial professionals, design of compensation systems, salary surveys, coached CEO’s on legal issues, designed and provided training on HR topics, conducted investigations, developed policy and advised CEO’s on HR issues.

Budget Rent-A-Car HR Regional Manager 1985-1989 SeaTac, WA

Developed and managed the new HR department for this 350 employee, multi-state service company. Established drug testing and formal recruiting procedures, hired hourly and professional employees, trained supervisors, wrote the employee handbook. Managed benefits, UI, other generalist duties. Incorporated new HRIS.

ITT Rayonier, Inc. Regional then Corporate HR Administrator 1977-1984 Seattle, WA

HR Director for this wood-products company of 10,000 employees in 9 states. Key team member in job design, staffing and training at two new facilities. Traveled 60%.

Designed and implemented performance review systems, management and supervisor training, succession planning, recruitment, multi-skilled cross training for mill maintenance workers, designed job descriptions and safety procedures for a new sawmill, planned and coached locations on lay-offs and instituted outplacement programs. Advised HR location managers at 18 business sites, hired and managed over 15 training consultants per year, supervised two on-staff trainers.

Upon hire, established EEO/AAP compliance and turned around the EEOC “show cause” threat. Wrote AAP’s for all locations and passed all audits as well as investigated employee complaints, prepared responses and won all discrimination cases filed.

B.A., Psychology, Western WA University, Bellingham, WA

Certified: Senior Professional Human Resources (SPHR), the highest level in the profession

Adjunct professor of HR and employment law at three Community Colleges

Member of Society of Human Resources (SHRM) Chapters, former Board Member, South King Chapter and Tacoma/Olympia Chapters.

Presenter at many trade association meetings as well as national Society of HR Management seminars: Chicago and WA DC.

Use MS Office applications (Word, Excel, Publisher, & PowerPoint) plus SAP

Active in the community including: Salvation Army Food Bank volunteer, Board of Sumner Historical Society and museum docent, member Downtown Sumner Association.

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