Customer Service Air Force

CHRISTOPHER S. EDINGTON

***** ********** ****

Perry MI 48872

Phone: 937-***-****

Email: emcnve@r.postjobfree.com

Objective: To find employment in the recruitment, human resource and production supervisor

fields

PROFESSIONAL EXPERIENCE

January 1993 to June 2012 Air Force Recruiting Service

Responsibilities and Duties:

• Award winning enlisted recruiter, health professions recruiter, trainer, recruiting team supervisor,

operations supervisor, production superintendent and superintendent of training/marketing.

• Extensive experience and technical expertise in team building, motivating, training and mentoring high

performance recruiting teams to achieve mission objectives “Top Flight Chief” for mid-America region.

• Developed, scheduled and performed sales and leadership seminars for recruiters and recruiting

supervisors using training visits, seminars/webinars, conferences and workshops.

• Organized and maintained networking relationships with agency partners, including educational

institutions, Chamber of Commerce, student clubs/organizations, veteran’s organizations, radio/television

media, professional sporting organizations, local businesses and military installations.

• Expert at Microsoft Office, Word, Excel, Access and Power-point. Maintained, organized and prioritized

computerized client and prospect databases to ensure lead refinement and excellent customer service.

• Adept at budget administration, resource allocation, safety enforcement and accident investigation.

• Designed and instituted strategic sales plans for recruiters and recruiting supervisors. Performed

inspections and conducted training to ensure plans followed. Adjusted plans to meet goals as needed.

• Collected and analyzed production data and briefed the Commander weekly, quarterly and annually with

recommended courses of actions focused on recruiting Air Force needs.

• Created and executed new “Quick-Ship” procedure benchmarked and implemented command-wide

saving approximately $300,000 in processing costs annually. Developed project management model

using geographic “Hub and Spoke” recruiting office design offering potential savings of two million

dollars for office space, real estate, personnel and government vehicle expenses.

• Successfully recruited enlisted, officer and health professions candidates for the Air Force using the

telephone, mail, school/institution visits, hospital visits, group presentations, professional association

presentations, media events, television/radio interviews and career fairs.

• Developed and implemented plans, policies and procedures for training, marketing and recruiting success

of 8 regional superintendents, 63 area supervisors and 500 recruiters in an area spanning 17 states and

792,000 square miles. Region was number one of three Groups in production programs.

EDUCATION AND TRAINING

1985 Northland International University, Dunbar, WI

B.S. Physical Education, GPA: 3.57

2003 Community College of the Air Force, Maxwell AFB, AL

A.A.S. Personnel Administration, GPA: 4.0

1992 Community College of the Air Force, Maxwell AFB, AL

A.A.S. Fuels Technology, GPA 4.0

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