Customer Service Manager
Resume:
Courtney Berry
Missouri City,TX.77459
********@*****.***
Objective: Seeking a position in a company where my progressive experience and flawless task execution can improve the customer satisfaction and can enhance productivity of the company.
Skills:
Extensive knowledge of Internet and computer
Extensive experience in servicing customers, both in-person and by telephone
Well-organized and highly efficient working in a multi-tasking dynamic environment
Typing speed 45 WPM
Ability to plan, organize, and supervise the work of others
Over 5 years of experience in the customer service and retail industry
Strong leadership and excellent communication skills
Sound ability to learn, interpret, and apply policies, procedures and resolutions
Professional Experience:
Cashier, from 2008 to till date
HEB, Missouri City, TX
Responsibilities:
Handle customers order and Ring up sales
Assist managers
Work in several departments within the store self-checkout, gas, coffee bar, and the front end
Assistant Store Manager, from 2007 to 2008
FYE, Sugar Land, TX
Responsibilities:
Managed the stores sales and cash count
Set up plan-o-grams
Sensitive Merchandise count and receiving shipment
Doing paperwork and making weekly schedules
Taking conference calls
Receptionist, from 2005 to 2007
Mariner Health and Rehab Center, Missouri City, TX
Responsibilities:
Answered phones, managed mail and handled visitors
Responded to inquiries in a prompt and friendly manner
Ordered office supplies and Scheduled appointments
Shift Manager, from 2003 to 2005
Sade Beauty Supply, Houston, TX
Responsibilities:
Replenished store merchandise
Ordered products and Inventory
Cash count and Open/ closed store
Set up store displays
Education:
Texas Southern University, Houston, TX
Major in General Studies, Expected graduation date December 2012
Contact this candidate