Customer Service Administrative Assistant

LISA VALDEZ

310-***-****

Long Beach, *******@*****.***

SKILLS

- Over ten years of experience as a Coordinator and Staffing Director

- Intake Skills, Adult and Community advocate

- Proficient administrative and internet skills: Caminar software, All Microsoft Office programs

EDUCATION

Jump Start Fellowship Program – Mental Health America LA March 2011 to June 2011

Certificated as a Mental Health Rehabilitation Specialist

Intensive 12-week post-bachelors program that provides training in the psychosocial

rehabilitation model of mental health services.

Life Pacific College, San Dimas, CA – Bachelor’s Degree in Ministry and Leadership 2007

WORK EXPERIENCE

LivingWell Pregnancy Centers March 2012 to Current

Community service clinic to provide practical help and support for women

Administrative Assistant - Temporary Position

- Coordination of front office scheduling and resource materials

- Back office assistant for client intakes, providing community resources and education

- Responsible for statistical reporting and client follow up

Telecare Corporation, Norwalk, CA Atlas 7 FSP March 2011 to June 2011

Internship for Jump Start Fellowship Program

Community-based services for individuals with serious mental illness

- Engaged in community to support individuals: assessed needs and provided community resources

- Advocated for clients on a weekly basis: using motivational interviewing skills and abilities

- Utilized Caminar program for all documentation

Hope Chapel, San Pedro, CA October 2004 to December 2009

A non-profit organization of 600 members reaching out to those in need

Office Coordinator

- Coordinator of Human Resources department, scheduling, safety requirements and

communication functions. Maintained budget, equipment and facility maintenance.

- Coordinator of volunteers, visitor needs and outreach projects involving others in the community

- Responsible for recruitment, training, teaching of life skills and direction of six teams

Triune Enterprises, Gardena, CA September 2002 to October 2004

A leading manufacture of meat packaging supplies

Executive Assistant to President/Customer Service

- Managed sales data and monthly reports

- Provided customer service to all existing clients, potential customers and trouble shooting

- Oversaw order entry, customer invoicing and customer follow up

(Other Coordinator and medical experience available upon request)

Contact this candidate