Electronics, Engineering, Field Service and Technical Management

BACKGROUND

I am particularly interested in position in the following categories: Electronics, Engineering, Field Service and Technical Management entailing leveraging Project Management, Electronics, and Engineering experiences with a new or established company.

Particular experiences:

• Managed Network Server operation and back up, credit card, remote equipment diagnostic, repair, incident documentation

• Managed Multiple Projects

• Electronics Technician Team Building, Technician Training

• Field Service, Repair, Installation, Scheduling

• Engineering Technician (Assist Design & Prototype)

• Component Level Repair (PCB), IPC-610, IPC-620, J-STD-001

• Possesses general understanding in the areas of application development, database and system design

• Internet, Intranet, Extranet and client/server architectures

• Project monitoring and controlling and project closing

• Test Equipment Support (Building, Repair, Calibration)

• Lead, facilitate end-to-end troubleshoot and problem resolution

• Equipment Test, Commissioning, Quality Assurance

• Microsoft Excel – Access – Microsoft Office, Internet savvy

• Managed day-to-day customer interaction

• Computer Repair, Upgrade, Custom Configurations

My primary objective is to obtain a challenging position where I can fully capitalize upon many years of success throughout my various management and technical roles. I bring with me a strong technical skill-set marked by a proven track record of management, leadership, creativity, technical expertise, client satisfaction and corporate improvement.

Enclosed you will find a brief overview of my professional accomplishments and experiences. Thank you for taking the time to learn more about me. I look forward to learning more about how I can add value and experience to your business needs.

Warm Regards,

Don A. Timberlake

CORE CAPABILITIES 15+ Years

Technical Operations:

 Engineering

 Device design, production, installation, and support

 Lead and or facilitate end-to-end troubleshooting and problem resolution

 Component Level Printed Circuit Board (PCB) Diagnosis and Repair

 Prototype building, Design assistance, Prototype testing

 Shop design and setup and tear down, preparation for relocating

Sales and Marketing:

 Increased company profit

 Launched new products and services

 Corporate networking

 Work closely with clients, client referrals

 Implement new systems or processes

Management:

 Team management

 Large and small project completion

 Project lifespan coverage from inception to successful roll-out

 Project monitoring and controlling and project closing

 Improve productivity and efficiency

TECHNICAL EXPERTISE

 Test Equipment Building (Avionics, Electrical, Electronics)

 Quality Assurance Acceptance Testing and Commissioning (Electronics)

 TVM Installation, Commissioning, Testing, Maintenance and Repair Onsite

 Computer Hardware Maintenance, Repair, Building

 Cable Wire Harnesses Building and Testing, Repair

 Electronic Technician Management and Training, Support

 Computer Hardware & General – PC, Macintosh, internet proficiency

 OS – Windows 95, Windows NT, Windows XP, Windows Vista

 Editorial – Microsoft Word

 Database – Microsoft Excel

 Design – Visio, AutoCAD (v11 – v13), MS PowerPoint

 Troubleshoot Component Level Printed Circuit Board and Repair

 Time Management

 Knowledge of database design (SQL), HTML development

 Ticket Vending Machines

 Testing and Repair Documentation of Test and Results

 Project Monitoring and Controlling and Project Closing

STRENGTHS AND STYLE

Interpersonal

 Independent performer and strong team player

 Committed, loyal, and hardworking, entrepreneur

 Exceptional track record of customer and client satisfaction

 Ability to work with all levels and types of people

 Demonstrated integrity and strong self starter

 Likable, easy going, and able to build solid business relationships

Professional

 Highly motivated, positive, assertive, and a Lead

 Records test data, completes trouble reports, and reliability reports

 Strong time management and organizational skills, employee training

 Multi-task, accepts new challenges, able to absorb information quickly

 Technology savvy and strong problem solver

 Diplomatic and results oriented

 Excellent written, verbal, and presentation skills

PERFORMANCE HIGHLIGHTS

• Proactively managed Wide range of highly successful projects and services including a successful collaboration with the Seattle Project while working for Scheidt & Bachmann saved company $100,000 yearly, by reducing the amount of workforce needed on projects

• Increased Company profit by $75,000 during the course of just one year while serving as Service Department Manager of Computer Warehouse, implemented a new service and repair, warranty, rma departments

• 15+ years of experienced Component Level Printed Circuit Board (PCB) Diagnosis and Repair, lead and or facilitate end-to-end troubleshooting and diagnosis of problem and resolution

• Lead Technician Trained Technicians and Performed Human Resources Interviews for hiring Electronics Technician to improve technical and operations, 5 S Lean Manufacturing, Six Sigma training process while working for Allied-Signal/Honeywell

• Managed Multiple Projects Work with remote engineers and technicians to resolve data application, service or performance problems with onsite visits while working at Scheidt Bachmann

• Sound Transit – Seattle, WA

• Trimet – Portland, OR

• Monorail – Las Vegas, NV

• RTD – Denver, CO

• Metro – St. Louis, MO

• Virginia Railroad VRE – Alexandria, VA

• Regional Transit – Sacramento, CA

• NTCD – San Diego, CA

EDUCATION & TRAINING

Electrical Engineering Training – Jan 1985 to June 1986

Purdue North Central – Westville, IN

Associate Degree Electronics, Communication, Microprocessor Technology, Industrial Technology – Dec 1987 to Dec 1989

Electronic Institute – Kansas City, MO

Project Management Certificate – Oct 2008 to Present

Online – Phoenix, AZ

PROFESSIONAL EXPERIENCE - SUMMARY

Test Equipment Support Engineer– Nov 2007 to April 2008

Thales Avionics, Inc. Engineering Seattle, WA

Manager / Senior Field Technician – Aug 2000 to Mar 2007

Scheidt & Bachmann – Seattle/Tacoma, WA

Lead Electronics Specialist – Oct 1997 to Aug 2000

Honeywell International, Allied Signal – Redmond, WA

Senior Technician Telephone Repair – Jan 1998 to Oct 1998

Harper Systems Execution – Little Rock, AR

Manager of Computer Production – Dec 1994 to Dec 1997

Computer Warehouse, Inc. – Little Rock, AR

Engineering Design Technician – Oct 1991 to Nov 1994

Childress Industrial Controls – Portage, IN

PROFESSIONAL EXPERIENCE - DETAILED

Test Equipment Support Engineer Technician

Volt Technical/Thales Avionics – Seattle, WA

Responsibilities and Achievements

• Supports Test Equipment / Engineering Support Engineer Lead in the design, development, fabrication and integration of test equipment for new and existing product lines of the repair station, including creation of electrical and mechanical drawings, defining test procedures, creating test sheets, fabrication and commissioning of test equipment

• Controls identification, storage, performs documentation, maintenance and calibration services for all repair station test equipment in accordance with FAA regulations and Avionics requirements

• Actively participated in improving the processes of the engineering department and the repair station utilizing Lean and 5S principles

• Determines routine mechanical failures and suggest cost reducing repairs, modifications or design processes to improve reliability and reduce downtime of test equipment

• Analyzes disparities between test equipment and test procedures Proposes new innovative ideas and test tools to improve test time efficiency and quality

Manager / Senior Technician – Aug 2000 to Mar 2007

Scheidt & Bachmann – Seattle/Tacoma, WA

Responsibilities and Achievements

• Managed Network Server operation and back up, credit card, remote equipment diagnostic, repair, incident documentation, remote resets

• Network System Administration, Maintenance, and Monitoring

• Remote Diagnostics, Remote Software uploads/downloads

• Spare Parts Inventory, Fare Collection Media Control

• Customer Service, Reporting, Credit Card Clearing House Monitoring

• Field Service, Repair, Installation, Scheduled Maintenance, operation test

• Manages day-to-day customer interaction

• Recorded records, technical documents and corporate policies and procedures

• Installed equipment, databases, software packages and information-backup services, maintenance

• Supported and resolved all technical anomalies and issues remotely or onsite visit

• Commissioned and tested all technical equipment

• Provided extensive technical support services to all employees and clients

• Authorized and processed inventory and material returns

• Employed best practices and benchmarking strategies to optimize project performance

• Upgraded equipment and performed verification assessments as needed

• Build Rebuild and tested TVM from beginning to completion

Lead Electronics Technician / Specialist – Oct 1997 to Aug 2000

Honeywell International – Redmond, WA

Responsibilities and Achievements

• Analyzed and repaired a wide variety of equipment and services including analog, digital, and electromechanical devices, component level PCB

• Recorded test data completes trouble reports, and reliability reports. Performed assembly processes, used of calibrated equipment, tooling fixtures and shop aids to perform testing of products.

• Calibrated and tested multi-axis rate tables, RTA-4B, 4A power supplies, antenna drives, and RF receivers for WINDSHEAR weather (LRU) radar units

• Screened, hired, and trained qualified new technicians and employees

• Provided exceptional customer support 24/7

• Tested mechanical and environmental parameters on both Plan Position and TCAS Indicators, LRU

• Improved and implemented improved techniques for production

• Troubleshot complex digital and analog circuits including their intricate components

Senior Technician Telephone Repair – Jan 1998 to Oct 1998

Harper Systems Executone – Little Rock, AR

Responsibilities and Achievements

• Designed and installed entire extensive system cable layout

• Installation PBX, Phones, Cables

• Performed extensive dial-tone service additions and alterations

• Assessed and supported all programming needs of computerized telephone and medical systems

• Provided operational support for medical and industrial facilities upon customer request

• Ran cross-connect jumpers, performed moves and adds, knowledge of telephony color code to optimize overall system

Manager of Computer Production – Dec 1994 to Dec 1997

Computer Warehouse, Inc. – Little Rock, AR

Responsibilities and Achievements

• Managed and mentored four technicians and service professionals

• Custom built and supervised the construction of new computers and optimized technical solutions

• Upgraded and repaired existing computers

• Provided in-depth technical support to customers

• Increased company profits by $75K in just the first year by creating and implementing a repair and RMA department

• Facilitated yearly corporate sales exceeding $3M

• Maintained and satisfied extremely high production and efficiency standards for the department

• Performed Materials Authorizations Returns

• Excelled in the use of Microsoft Office, Windows 95, Windows NT, and a wide variety of other administrative and productivity tools

• Rapidly promoted to Technical Manager where quickly increased employee production levels, with less cost

• Screened, hired, and trained qualified new technicians and employees

Engineering Design Technician – Oct 1991 to Nov 1994

Childress Industrial Controls – Portage, IN

Responsibilities and Achievements

• Assumed responsibility for high-profile prototype building project from beginning to end

• Assessed and resolved all technical demands for electronic circuits, microprocessor controlled systems, and custom cable assembles

• Designed and assembled elaborate and highly-effective control panels and printed circuit board layouts

• Collaborated closely with engineers, management, and clients

• Developed and prototyped a wide variety of electronic devices and production units

• Performed quality assurance and inspection studies of electronic assemblies

• Interpreted and co-developed professional design schematics

• Excelled in the use of AutoCAD (v11 – v13)

• Provided a wide range of technical expertise and services including:

o Full turn key and consignment contract manufacturing

o PC Board design and assembly

o Knowledge of hole, surface mount, and mixed technologies

o Assembly of control panels, automation and motion control, test fixtures, and electromechanical devices

o Programming of PLC and embedded controllers

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