Crystal F. Fletcher
Houston, Texas 77095
************@*******.***
Objective:
Qualifications:
Excel at maintaining composure and focus in high stress environments. Effective and accomplished at multi-tasking in a busy environment. Improved and streamlined billing processes. Trustworthy, dependable and a team player.
Gill Neuroscience:
January 25, 2012 to Present
Current duties include: Billing and batching medical claims for hospital and clinic. Utilizing Eclinical software and HPF software, working buckets for unpaid claims or claims on hold, pre-certifications for surgery, collections, entering EOB's, and general clerical duties. Maintaining confidentiality of patient’s records.
The Methodist Hospital Cardiovascular Surgery Associates: (Members of the DeBakey Heart and Vascular Center) Temporary position through Addison Search Employment Agency.
September 19, 2011 to 20, 2012
Current duties include: Billing and batching medical claims for hospital and clinic for 20 plus physicians utilizing Athena and HPF software, working buckets for unpaid claims or claims on hold, pre-certifications for surgery, collections, and general clerical duties. Maintaining confidentiality of patient’s records.
Dr. Nirmal S. Bual: Cardiology September 1999-September 9, 2011
(Promoted in January 2000 to the billing department)
Senior Biller: Duties include medical, commercial, hospital and private insurance billing, CPT and ICD-9 coding, insurance verification and follow-up calls, claims status, adjustments, accounts receivable and payable, data entry, 10 key, entering patient data, entering explanation of benefits to the patients accounts, billing patients statements once a month to approximately 700 patients, maintaining patients accounts, posting all payments, daily deposits, ordering office supplies and medical supplies, insuring the office was incompliance with privacy Act laws, and preparation of monthly and quarterly reports.
Medical Assistant responsibilities include rooming patients; performing EKG’s, accurately performing vital signs, preparing patients for cardiovascular stress test, and refilling prescriptions. Certification for procedures, referrals, maintaining patient’s accounts, filing, typing correspondence for the doctor, collecting monies owed from patients, data entry, and medical records, handling multiple tasks for the doctor, insuring the doctor was on time and maintaining his schedule. Prior to AR/AP the position held was Receptionist: Primary responsibilities were answering telephone lines, filing, scheduling appointments, and all facets of front office tasks.
Steeplechase Pediatrics: March 1997-July 1999
Receptionist: Primary responsibilities were checking in and out a very high volume of patients, verifying insurance, referral to other doctors offices, scheduling appointments, assembling charts, answering a 24 line phone system, taking accurate messages for 5 doctors, collecting monies due, filing, data entry, multiple tasks for all doctors and phoning in prescriptions.
Cy-Fair Chiropractic: October 1994-March 1997
Clinical Assistant: Primary responsibilities were physical therapy, taking and developing x-rays, maintaining the chemicals in the x-ray room, dynatronic strength testing of the patients, office inventory, in charge of incoming and outgoing medical records, dictation on Microsoft Windows 3.11 for work groups, assisting the doctor, rehabilitation (work hardening program) filing and general secretarial duties.
T and J Vending: August 1993 - October 1994
Route Salesman: Primary responsibilities were ordering product, stocking vending machines at various businesses and schools, responsible for AR/AP, working on computers in the vending machines, ensuring accurate price rates for various items, and logging in daily sales and inventory sold and distributed.
Skills:
Macintosh computer experience and the following software’s: EZ view, Microsoft word 2000, Q&A electric disc and Medical Manager, Windows 3.11, Meds America, and Medisoft 8.0.
Typing approximately 55 to 60 words per minute.
Education:
1985 Spring Branch Senior High
Texas Chiropractic College X-ray Certification
2006 to presently attending Lone star College working towards Associates Degree in Science
Current ALS CPR Certification
EMT Basic Certification
References furnished on request.