William C. Cleveland

*** ******* *****

Fayetteville, GA 30214

678-***-****

elk3u1@r.postjobfree.com

EXECUTIVE SUMMARY: Seasoned Operations and Logistics Manager with leadership and project management experience. Leading operations and project teams to meet corporate objectives, development and implement process improvement and quality iniatives in all aspects of warehousing, transportation, and distribution.

Experience spans all aspects of facilities management. Strengths include client relations, change management and the ability to make quick and effective decisions.

EXPERIENCE

2011 - Present Terminal Manager, Operations

ROAD and RAIL SERVICES, Hapeville, Georgia

• Responsible for day to day operations, scheduling and logistics for multi-rail line environment

• Managed and lead teams and supervisors to ensure on time delivery and shipment of material.

• Repaired and maintained Buck car ramps along with regular PM’s on contractor’s equipment

2009 – 2011 Field Technician Supervisor for Directv

MASTEC, INC, College Park, Georgia

• Managed 15 field technicians

• Coached, developed and mentored team members to increase employee scalability resulting in meeting and exceeding monthly metrics

• P&L responsibility for local operations

2008 – 2009 Operations & Logistics Manager

RYDER SYSTEMS INC, McDonough, Georgia

• Managed warehousing and distribution operations for the Home Depot contract.

• Increased productivity though process improvement and warehouse reengineering resulting in cycle time reduction of product flow through the warehouses and efficiency gains in the pick/pack/ship

• Implemented process improvement and employee scalability measures via the application of Lean and 5S principles resulted in incremental operations improvements resulting in increases in customer satisfaction

• Completed labor cost reductions, variation reduction in loading operations and reduced in transit damages via process improvements and Kaizen events

2006 – 2008 Terminal Manager, Operations

ROAD and RAIL SERVICES, East Point, Georgia

• Managed operations for a bi-modal freight carrier resulting in increases in on time train departures and reduction in over the rail train delays.

• Aligned labor and implemented expense and cost reduction strategies that resulted in month over month cost savings and reduction in damage claims

• Assistant Terminal Manager, Operations

• Co-Managed operations for a bi-modal freight carrier client at their East Point, Georgia terminal.

• Managed and maintained all site equipment

2004-2006 Construction Superintendent, Operations

BAUHAUS DESIGN BUILDING, College Park, Georgia

• Project managed and supervised construction of custom built luxury homes.

• Responsible for management and scheduling of subcontractors.

• Managed permitting, inspections, supply & materials management, and vendor relations.

2002-2004 Supervisor-Equipment Operator

CITY OF COLLEGE PARK College Park, GA

• Supervised 10 equipment operators for the City of College Park water department.

• Project managed installation of water and sewer mains.

1999-2002 Operations Manager

ANDY’S NURSERY, Fayetteville, Georgia

• Managed daily operations for installations and maintenance of commercial and residential landscaping and irrigation.

EDUCATION Graduate, Fayette County High School

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