Customer Service Manager
Resume:
A NDREA JORDAN
Easley, South Carolina, 29642
elibv7@r.postjobfree.com
PROFESSIONAL EXPER I E NCE
Personal L ines Account M anager, J a n 2010 – Sep 2012
HERLONG BATES BURNETT INSURANCE, GREENVILLE, SOUTH CAROLINA
Licensed Property & Casualty Agent
Manage all personal lines accounts
Consult with prospective and current policyholders, reviewing needed coverage/limits,
submitting information for rating, developing and preparing proposals for presentation
to clients.
Responsible for providing excellent, rapid and courteous customer service.
Supervise and instruct personal account managers to properly organize and handle
personal lines accounts.
Worked with InStar Agency Management System.
Handled office manager duties.
Personal L ines Account M anager, Dec 2008 – Aug 2009
GAGE INSURANCE, GREENVILLE, SOUTH CAROLINA
Licensed Property & Casualty Agent
Managed personal lines insurance accounts.
Consult with prospective and current policyholders, reviewing needed coverage/limits,
submitting information for rating, developing and preparing proposals for presentation
to clients.
Responsible for providing excellent, rapid and courteous customer service.
Owner/producer, Feb 2005 – Dec 2008
L. KENNETH SMITH & CO., GREENVILLE, SOUTH CAROLINA
Manage small commercial insurance accounts and all personal lines accounts.
Consult with prospective and current policyholders, reviewing needed coverage/limits,
submitting information for rating, developing and preparing proposals for presentation
to clients.
Supervised and instructed account managers to properly organize and handle
accounts.
Minor bookkeeping.
Managed account currents.
Licensed Property & Casualty Agent
Account M anager, Nov 2001 – Feb 2005
L. KENNETH SMITH & CO., GREENVILLE, SOUTH CAROLINA
Licensed Property & Casualty Agent
Consulted with prospective and current policyholders, reviewed needed coverage/limits,
and submitted information for rating.
Office Manager
ED UCAT ION
FORT LAUDERDALE HIGH SCHOOL, FORT LAUDERDALE, FLORIDA
General courses – Graduated 1988
WESTERN CAROLINA UNIVERSITY, CULLOWEE, NORTH CAROLINA
General business courses
ADD I T IO NAL SK I L LS
South Carolina P&C Agent Resident License
Currently working on CISR Designation: Certified Insurance Service Rep.
REFERENCES
Mrs. Claudia Urbina, CL Account Manager, Capstone Insurance Svcs. 864-***-****
Mr. Curtis Taylor, Commercial Producer, Herlong Bates Burnett Ins. 864-***-****
Mrs. Katy Hendricks, Accountant, Herlong Bates Burnett Insurance 864-***-****
Contact this candidate