Customer Service/Salesperson

Kimberly Bird

*** ********* ***** ********, ******* 31419 912-***-**** el37gb@r.postjobfree.com

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Core Professional Strengths

Experienced In Customer Service and Satisfaction

Leadership Skills

Outgoing Personality

Book Keeping Skills

Sales Experience

Dedicated Employee

Fast Learner

Great Team or Independent Worker

Summary

Detail oriented individual with extensive experience in customer service. Proficient computer skills.

Education

Visual Arts Major, Savannah Arts Academy High School.

Savannah, Ga. 2005

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Experience

August 2011- Sept 2011 RPM Autoworx

Customer Account Manager

Preparing repair estimates. Taking customer payments. Managing shop operations. Ordering parts. Inventory control.

July 2010- August 2011 Savannah Tire Brake and Alignment

Service Advisor

Preparing repair estimates. Discussing repair options with technicians. Recommending vehicle maintenance. Ordering parts. Customer service. Ensuring work completed in a timely manner.

March 2010- July 2010 Tires Plus

Service Advisor

Preparing repair estimates. Recommending vehicle maintenance. Customer service. Ordering parts.

April 2009- October 2009 Chatham Parkway Collision Center

Estimator

Writing damage estimates. Interacting with various insurance companies. Responsible for customer service. Receiving and posting payments. Commission based pay.

January 2008- March 2009 Scott’s Auto Body & Refinishing

Estimator

Writing damage estimates. Interacting with insurance companies. Responsible for customer service. Creating/ managing business website. Light book-keeping and accounting. Managing monthly spreadsheets using Excel. Ordering parts from various vendors.

2006-2008 Little Willie’s Chick ‘N Things

Assistant Manager

Responsible for customer service. Light accounting. Supervising

other employees. Addressing any concerns with employees and/

or customers. Preparing weekly orders. Placing orders with vendors.

2004-2005 Creations Gifts & Accessories

Salesperson

Responsible for customer service and sales. Light bookkeeping. Placing orders with various vendors. Taking inventory. Greeting tourists and giving minor history of Savannah area/directions.

Volunteer Experience

September 2005

Deployed with Red Cross Disaster Relief team to Gulfport, MS. to assist Hurricane Katrina relief efforts. In charge of warehouse operations. Scheduling truck routes. Loading/unloading supply trucks.

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