Ernest L. Robinson II
**** ****** ***** *****, ******* Texas, 77520
************@*****.***
********.*@*******.***
OBJECTIVE: To obtain a stable, full-time position with a strong, growth oriented company that offers their employee's the opportunity to cross train and advance up the company ladder.
SUMMARY OF QUALIFICATIONS: Talented, passionate and customer focused individual with over seven years of customer service experience. Has experience in oral and written communications, maintaining adequate stock levels, strategic development of product and service sales, adhering to all cash handling procedures, ensuring a high standard of professionalism and customer retention. Works well with others, has the ability to multitask, displays leadership and is a fast learner.
Experience
Computer and Electronic Sales Associate
September 2005 - Present, Best Buy, Baytown Texas
- Top Computer Sales Associate
- Customer Service and Electronic Sales
- Managed Computer / Electronic Inventory Control ,Cash Handling
And Training of New Employees
Installation Technician and Sales Associate
April 2005 - August 2005 (relocated), Brinks Home Security, Kenner, La.
- Installation of home and residential security systems
- Sales and service of equipment
Customer Service / Paint Coordinator
May 2003 - March 2005 Sherwin Williams, Kenner, Louisiana
- Provided excellent service to contractors and customer
- Provide accurate inventory of in store supplies
- Manage accounts for daily cash purchases
Customer Service Associate
Albertson's
July 2001 - April 2003 (store out of business), Albertson's, Metairie, Louisiana
- Provided employee training of all new hires
- Accounted for and deliver all incoming stock and supplies
Education
Redeemer-Seton High School - New Orleans, Louisiana
University of New Orleans- New Orleans, Louisiana - Business Administration/Music
Delgado Community College - New Orleans, Louisiana - Electronic Servicing Technology
Working knowledge of the following
- Reading Electronic Schematics and Diagrams
- Electrical Principles, solid State Electronics
- Basic Electronics and solder skills
-Component Level Circuit Board Repair
-Test Equipment, Oscilloscopes and Power Supplies