Customer Service Manager
Resume:
Jennifer M. Braatz
Middleton, WI
Objective To utilize my organizational, problem solving, and human relation skills in a long-term challenging career with advancement opportunities
Experience Apr ’09 – Mar ‘12 Private Family Madison, WI
Caregiver
• Provided essential daily care to cancer patient
• Accompanied patient to treatments
• Dispensed and prepared daily medication
• Financial management
• Prepared and served daily meals
Nov ’07 – Feb ’09 Private Family Madison, WI
Nanny
• Provided superior childcare and education for a young child
• Weekly fieldtrip activities, including the gym, library and swimming
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• Promoted daily physical outdoor activities as weather permitted
• Maintained a neat and orderly home
• Prepared meals for both the child and family
Mar ’04 – Nov ’07 Private Family Madison, WI
Nanny
• Created fun and educational lesson plans for a child
• Completed errands for family as needed
• Maintained and kept home neat and orderly
• Cooked meals for the child and family
Aug ’00 – Mar ’04 All About Learning Oconomowoc, WI
Lead Teacher Infant/Toddler Room
• Responsible for lesson plans, feeding, changing, and caring for the children
• Assisted as needed with school age children
• Ongoing daily communication with parents
Nov ’98 – Aug ’00 Super America Oconomowoc, WI
Shift Manager
• Provided exceptional customer service
• Completed daily bookwork and orders
• Employee scheduling
• Brinks money ordering daily
• Food preparation and stocking
Education Madison Area Technical College Watertown, WI
• Received high school diploma - May 2002
• Certified Nursing Assistant Program – May 2007 Madison, WI
• Early Education Station West Allis, WI
• Received childcare license for EC1, EC2 and infant/toddler – September 2003
• Ongoing CPR certification, most recently June 2009
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