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Registered Nurse Customer Service

Location:
Glendale, AZ, 85284
Posted:
August 19, 2011

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Resume:

OBJECTIVE

A motivated, personable, dedicated, and compassionate nursing candidate with exceptional clinical, didactic, and leadership skills, along with a passion for providing high quality nursing care which exceeds conventional standards. Working to obtain a responsible and challenging position as a registered nurse within a progressive company where my work experience will have valuable application and utilization providing me with the opportunity for advancement in both skills and knowledge.

SKILLS SUMMARY

Exceptional knowledge of all aspects of nursing including critical procedures, operation/recovery, medication management, patient assessment, and patient management.

Energetic, ambitious, and hardworking individual with the ability to keep a positive attitude and adapt to new environments easily. In addition, the talent for quickly mastering new technology.

Proven ability to communicate appropriately and build positive relationships with patients, family members, physicians, and other medical professionals.

Advanced decision making and patient service skills. Caring professional with solid work ethic and proficiency with respect to patient advocacy.

Ability to prioritize and handle multiple tasks in deadline driven environments, while maintaining composure and sound judgment.

Flexible and versatile – able to maintain a sense of clarity under pressure.

Excellent team-building skills while improving staff morale.

Reliable and trustworthy, honest and loyal, diplomatic and tactful with patients, peers, and others from all cultural and ethnic backgrounds.

Ability to utilize patient management skills to enhance quality of life and increase patient satisfaction.

PROFESSIONAL EXPERIENCE

Developmental Intervention Specialists, Lantana, FL

Behavioral Therapist

January 2011 to July 16, 2011

Provided group and one-to-one cognitive behavioral therapy for developmentally delayed children of various ages.

Developed the ability to handle children with require special needs and attention while utilizing the necessary knowledge of applied behavior analysis.

The Keyes Company Realtors

Florida Real Estate Sales Associate

August 28, 2008 to May 2009; Certified Distressed Property Expert (CDPE) as of February 19, 2009

• Acquired excellent social skills with professionals and non-professionals at varying levels.

• Increased personal discipline while working in a challenging environment.

• Excelled promptly in customer service excellence.

RELATED LIFE EXPERIENCE

Volunteer Work Experience, Community Health Nursing

January 2010 to April 2010

Bethesda Memorial Hospital, Boynton Beach, FL

January 2011 to May 2011

Nursing preceptorship in the cardiac telemetry unit. Planned and provided competent nursing care under the supervision of a registered nurse.

St. Mary’s Medical Center, Florida Department of Health Level II Trauma Center, Pediatric Trauma Center, and State-Designated Brain and Spinal Cord Injury Center, West Palm Beach, FL

August 2009 to December 2010

• Completed assigned nursing program clinical rotations.

The Cottages Memory Care and Wellness Center, Greenacres, FL

September 2007 to July 2010

Caretaker who provided daily nursing care for an elder individual with Alzheimer’s Disease.

EDUCATION

Florida Atlantic University, Christine E. Lynn College of Nursing, Boca Raton, FL

Bachelor of Science in Nursing

Institutional Honors: Cum Laude

Graduation date: May 6, 2011 GPA: 3.554/4.0

Associates in Arts

Graduation Date: May 2, 2008

CERTIFICATIONS____________________________________________________________________________

Completion of 40 Hours in Applied Behavioral Analysis (ABA) Training

April 2011

• Provided by Developmental Intervention Specialists, Inc.

Advanced Cardiac Life Support (ACLS) Certification

April 2011

• Provided by the American Heart Association in Boca Raton, FL

Basic Life Support (BLS) For Healthcare Providers (CPR/AED) Certification

April 2011

• Provided by the American Heart Association in Lantana, FL

Human Immunodeficiency Virus (HIV) Educational Update In-Service

March 16, 2010

• Provided by Dr. Osiyemi at St. Mary’s Medical Center in West Palm Beach, FL

Human Trafficking In-Service

February 2, 2010

• Provided by the Federal Bureau of Investigation (FBI) at St. Mary’s Medical Center in West Palm Beach, FL

Florida AHEC Network Tobacco Training and Smoking Cessation Course

January 2010

• Provided by Florida Atlantic University in Boca Raton, FL

Arrhythmia Recognition Course

December 11, 2009

• Provided by Florida Atlantic University at Boca Raton, FL

Early Childhood Education Development Accreditation (CDA)

May 12, 2004

• Provided by Santaluces Community High School in Lantana, FL

AFFILIATIONS_______________________________________________________________________________

Sigma Theta Tau International, Honor Society of Nursing, IOTA XI Chapter, Florida Atlantic University

May 1, 2011

The National Society of Collegiate Scholars

April 13, 2006

LICENSE INFORMATION____________________________________________________________________

Presently registered with the Minnesota State Board of Nursing (R 203168-2)

• I recently relocated from Florida to Arizona. I am now in the process of applying for a license transfer from the Minnesota State Board of Nursing to Arizona’s State Board of Nursing. I am also applying for a temporary license so I will be able to work until processing with the state has been completed and my new Arizona license has been issued.



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