Experienced Administrative Assistant

Sandra Guzmán

*** **** ******, ********, ** ***** • Mobile: 626-***-**** Fax 626-***-**** • ***************@*********.***

Objective: Seeking full-time Administrative/Clerical position.

Qualification Summary: Dependable professional with years of experience in providing effective and comprehensive support to senior executives and staff in a high paced environment, demanding organizational, interpersonal, and technical skills. Trustworthy, ethical and discreet with the ability to adapt to changing situations and personalities with confidence and poise. Critical thinker, detail-oriented and resourceful who can apply extensive knowledge and skills in completing projects and assignments. Ability to communicate effectively both orally and written, bilingual in English and Spanish. Strong background in the use of computer software such as Word, Excel, PowerPoint, and Access to effectively report and present materials.

Career Accomplishments:

Metropolitan Water District Administrative Analyst 2008-Present

• Schedule meetings that accommodate the schedules of department staff, management, and consultants.

• Responsible for meeting materials, preparing agendas, and the recordation of meeting minutes.

• Monitor and process management reports and documents for accuracy and completeness.

• Collaborate with staff to recommend updates on department policies and procedures.

• Accountable for the development, maintenance, and accuracy of files and records.

• Prioritize multiple projects, tasks, and assignments to meet specific deadlines and accommodate changing timelines.

Countrywide Home Loans, Inc Loan Specialist 2001-2008

• Forecast monthly closing and reconcile vendor invoices.

• Utilize company software to effectively compile and analyze information.

• Prepared confidential reports for management review.

• Present information using various tools to executive management in report format.

• Assist team managers in establishing and monitoring budget and preparing expenditure forecasts.

• Process incoming correspondence and accurately route to proper department, staff, or manager.

• Provide analytical support to staff on various assignments, requests and projects.

• Provide other administrative support such as telephone support, ordering supplies, and other duties and responsibilities as assigned.

Doubletree Hotel Pasadena Reservation Agent/Revenue Director Assistant 1999-2001

• Responsible for scheduling high volume of Conference and Seminar reservations.

• Assisted the Supervisor and Revenue Director with reports and forecasting.

• Trained and supervised new agents.

• Responsible for effective hotel communication including emergency response.

• Established and maintained records

Education

Watterson College, Pasadena Computer Information Certificate Graduated 2000

References and Letters of Recommendation

Available upon request.

Contact this candidate