Customer Service Data Entry

Cassandra D. Covington

**** ********** ****

Raleigh, North Carolina 27616

919-***-****

*********@***.***

SUMMARY

OF SKILLS: Ability to function independently in a customer service environment as an expediter/dispatcher.

EXPERIENCE:

January 2011 – Present Catalyst, Morrisville, North Carolina

Assembler

Duties includes:

• Shipping and Receiving – making sure packages were sent to correct destination.

• Data Entry – input information concerning inventory items

• Assemble electron boxes

• Worked on special projects assigned by supervisor

December 1986 to May 2008 United States Postal Service, Stamford, Connecticut

Dispatcher - Supervisor

Duties includes:

• Overseen nightly operation to ensure everything was running smoothly.

• Gave appropriate instruction and direction when needed.

• Kept track of all incoming and out going trucks of mail via data entry processes.

• Responsibilities included making sure mail was sent to correct destination.

1996 Norwalk Emissions, Norwalk, Connecticut

Part time Tester

Duties included:

• Prepared cars for emissions testing

• Issued stickers if cars passed test

• Rescheduled cars if they failed

1995 Friendly’s Restaurant, Darien, Connecticut

Part time Waitress

Duties included:

• Took customers food orders for dining area

• Waited on customers at the counter

• Prepared tables for the next customer

• Helped where needed in the restaurant

1985 – 1986 Admiral Temps, Norwalk, Connecticut

Temporary Worker – Various Positions

• Positions included:

(continued)

• Accounts Payable Clerk

• Accounts Receivable Clerk

• Bookkeeper

• Data Entry Processor

• Receptionist

EDUCATION:

1982 Briggs High School Graduate – Norwalk, Connecticut

1985 Academy for Business Careers Graduate – Accounting Major

Norwalk, Connecticut

2009 Penn Foster Career School Graduate – Pharmacy Technician

Scranton, Pennsylvania

References Available Upon Request

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