BELINDA NAVARRO
**** ****** ***. North Hollywood, CA 91601 818-***-**** ***************@*******.***
HUMAN RESOURCES GENERALIST
Background in HR generalist affairs, including extensive experience in employee recruitment and retention, staff development, conflict resolution, compensation, HR records management, HR policies development and legal compliance.
HR SKILLS
HRIS Technologies
HR Program/Project Management
Payroll Staff Recruitment & Retention
Employee Relations
Benefits Administration Orientation & On-Boarding
Training & Development
Performance Management
HR Policies & Procedures
PROFESSIONAL EXPERIENCE
VOLT WORKFORCE SOLUTIONS, Northridge, CA
Provides staffing solutions for any Industry.
Recruiter, 2007 to Present
Successfully recruited and placed wide spectrum of candidates in the financial, Industrial, pharmaceutical and administrative Industries. Responsible for conducting evaluations, training, and incentive programs. Managed personnel records; administer benefits enrollment and referral programs. Managed high volume of clients. Pursued hundreds of client leads through personal marketing. Conducted extensive research and recruited via the internet.
DIMENSION PROPERTIES / VISION FUNDING, Valley Village, CA
Real Estate Agent / Loan Officer, 2005 to 2007
Market homes in the local community by utilizing a proven successful marketing plan. Create sales brochures for each listing to profitably market the home. Promote sales of properties through advertisements, open houses, and participation in multiple listing services. Negotiate the best possible contract for clients. Work with home inspectors and appraisers to determine any and all actions that need to be taken prior to closing. Ensure that all terms of the contract are met prior to closing.
Approve loans within specified limits, and refer loan applications outside those limits to management for approval. Meet with applicants to obtain information for loan applications and to answer questions about the process. Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans. Explain to customers the different types of loans and credit options that are available, as well as the terms of those services.
Stay abreast of new types of loans and other financial services and products in order to better meet customers' needs.
Submit applications to credit analysts for verification and recommendation.
Handle customer complaints and take appropriate action to resolve them.
Work with clients to identify their financial goals and to find ways of reaching those goals.
Confer with underwriters to aid in resolving mortgage application problems.
Negotiate payment arrangements with customers who have delinquent loans.
Market bank products to individuals and firms, promoting bank services that may meet customers' needs.
Analyze potential loan markets and develop referral networks in order to locate prospects for loans.
Interview, hire, and train new employees.
Petition courts to transfer titles and deeds of collateral to banks.
Successfully managed high volume of clients. Pursued hundreds of client leads through personal marketing. Conducted extensive research and recruited via the internet.
PROFESSIONAL EXPERIENCE (CONTINUED)
VOLT SERVICES GROUP, Pasadena, CA
Provides staffing solutions for any Industry.
HR Representative, 2004 to 2005
Successfully recruited and placed wide spectrum of candidates in the financial, Industrial and administrative Industries. Responsible for conducting evaluations, training, and incentive programs. Managed leave-of-absence programs and personnel records; administer benefits enrollment and programs. Managed high volume of clients. Pursued hundreds of client leads through personal marketing. Conducted extensive research and recruited via the internet.
TANDEM STAFFING, Burbank, CA
Provides staffing solutions for any Industry.
HR Representative/On Site Manager (VOP), 2001 to 2003
On Site Manager, representing directly to a cosmetic manufacturing to manage the contract workforce. As an on-premise solution helped address many of the responsibilities associated with managing up to 200 contract employees. Dialed with operational procedures including payroll, invoicing, benefits, employee orientation and workers compensation.
Pueblo Corporation, Century City, CA
Marketing.
Recruiter/Executive Assistant, 2000 to 2001
Successfully recruited telemarketing and customer service representatives for the call center by selecting, interviewing, testing and training. In charge of on boarding process and orientations. Promoted base in performance to Executive Assistant to the president and CEO. Managed schedules, agenda, travel arrangements, meeting minutes, and expense reports.
State of the Art Call Center, Los Angeles, CA
Call Center.
Recruiter, 1996 to 1999
Successfully recruited bilingual telemarketing and customer service representatives for the call center by selecting, interviewing, testing and training. In charge of on boarding process and orientations.
EDUCATION & CERTIFICATIONS
UNIVERSIDAD AUTONOMA DE SAN LUIS POTOSI (UASLP) — SLP, Mexico
Bachelor of Arts (BA) in Psychology, 1996
UCLA Los Angeles, CA
HR Management Program
OF NOTE
Other licenses:
Real Estate Licensed
California Notary Public
CPR Certified