Customer Service Insurance
Resume:
Caridad Fraga
Hialeah, Florida 33015
E-mail: **********@*******.***
Objective: Seeking clerical position
Education: December 2009 – November 2010 Medvance Institute, Miami,
Florida
Medical Billing and Coding Certificate
1977 – 1981 Kean College of New Jersey, Union, New Jersey
Bachelor’s Degree in Sociology
Skills: Customer Service
Bilingual, Spanish and English
Microsoft Word, Excel, and Outlook
General Clerical Office Work
Work Experience: May 2nd, 2011 – Present Professional Billing Management,
Miami, Florida
Office Clerk/Medical Biller/Secondary Insurance Collections
• Demographics and insurance data entry/update, take patients’
credit card payments over the telephone, assist patients with questions
regarding their medical bill, assist doctors’ office personnel with questions
regarding account billing, send out faxes, file EOBs, secondary insurance
collections, payments posting and adjustments, medical insurance claims
submission.
November 1st, 2010 – December 1st, 2010 Medical Business Operations,
Miami Lakes, Florida
Medical Biller intern
• Verified online that insurance claims submitted to the
Clearinghouse were received and accepted, checked in billing office
computer system for insurance claims paid, scanned documentation,
called insurance companies to inquire on status of insurance claims
submitted, coded Superbills diagnosis, prepared documentation needed
on insurance claims denied, prepared and mailed out insurance claims.
November 1989 – October 2009 Eastern Financial Florida Credit Union,
Miramar, Florida
Document Review Specialist
Responsible for reviewing mortgage and home equity loans
documentation to ensure the real estate closing function was
conducted in accordance with credit union policies and
procedures and secondary market requirements.
References: Available upon request.
Contact this candidate