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Sales Service

mumbai, Maharashtra, 401207, India
March 10, 2011

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Oslar marshal dsouza

Olumb wadi, papdy, vasai (w),dist thane ,p.o.bassein,maharastra,India 401207

+ 0091-250-***-****

+ 0091-9860964677


Nationality/civil status : Indian - married

Place/date of birth : India- 08 Jan 1976

Passport/book no : G1415489

Us visas : C1/D valid till 2014

Sea man book no : DB00020098 British


Great attitude at all times, Flexible, Team worker, Salesmanship, Punctual,

Well-groomed, Neat appearance, Outgoing, Social skills Ability to perform under pressure and ability to work with international team.

Job Objective:

• Ensure guests receive courteous and professional wine and dine service.

• To improve and maintain sales and profitability

• Monitor and assists with wine requisitions/par levels/orders/loading and inventories


• Fluent in English, Hindi and Marathi (native).

Work Experience:

1. Queen Mary 2 cruise line .joint venture of Cunard line carnival house -100 Harbour parade, Southampton SO151ST

23 June 2005 -till present

Job Title: Waiter/Wine Sommelier


• Present the wine list to the guest and take the order and serve the right wine to the guest and making sure that professional service provided to our guest.

Keeping in mind rating are made 100%.

• Order wines with the cellar master, oversees wine requisitions, inventory and wine par levels.

• Checks over the wine requisition for the Restaurants ensuring that enough Wine has been ordered based on consumption and par levels and that the wine of the day is stoked.

• Continuously monitor the wines sales and manage the inventory and to notify the superiors of any wines running low.

Special advertising and wine menu:

• To make the wine list present with the printer to double check the layout .

• To prepare the flyers of the day for display.

• Set up wine displays in the Restaurants.

2. Queen Elizabeth 2 cruise line .joint venture of Cunard line carnival house -100 Harbour parade, Southampton SO151ST

23 Sep 2003 till 23 June 2005

Job Title: Waiter/Assit Waiter

3. Hotel burj al Arab, 74147 Dubai, U.A.E

17TH Sep 1999till 23rd Sep 2003

Job Title: Waiter /Bartender

4. The Leela Kempinski, sahar Mumbai India.

15 May 1994 till 22 Sep 1999

Job title: Waiter


• Passed with Merit (Wset level 2 intermediate certificate in wine and spirit) 2009

• Pass successfully Bachelor of arts, 1997

• Passed higher school certificate ,1991

• Cunard u course’s, basic of effective communication, providing and receiving effective feedback,

Excellency Awards:

• I was selected as the employee of the month in sep 2000

• I was part of the team member of Chaine –des- Rotisseurs Function held in Burj Al Arab, Dubai.

Experience summary:

• Over 15 years of experience in food and wine, beverages for hotel and cruising industry.


• Has working knowledge of Microsoft office (Excel,word,internet,powerpoint.)

References will be furnished upon request

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