Operations Manager
Resume:
Phillip Craig LaMonde
Fayetteville Ga. 30215
*******@***.***
Objective: Operations / Logistics Manager
Qualifications: Extensive experience in progressive management for quality control, logistics,warehousing and fulfillment. Demonstrated record of success maximizing efficiencies, and implementation of cost saving initiatives. 25 years personnel and process management.
Professional Experience: Fulfillment Mgr. Graphcom Printing 2011 to Current
Manage fulfillment operations consisting of two leads and up to thirty four temporary employees.
Produce on daily basis 15,000 to 24,000 cartons daily.
Duties also include inventory control of 847 sku's weekly cycle counts, supplies and warehouse layout.
Considerable improvements accomplished within two month period by improving flow and fulfillment layout.
Implemented Safety committee
Professional Experience: Distribution/ Fulfillment Manager - RR Donnelley 2008 to 2011 Orlando Fl.
Responsible for the oversight of operations in Distribution / Fulfillment areas
Manage all warehouse, dock, transportation, and facility operations. Responsible for ensuring productivity in a warehouse/fulfillment environment. Managed the transportation/logistics of delivery of freight to arranged destinations. Extensive warehousing and forklift operation in loading and unloading freight. Inventory control. Weekly cycle count maintained 99.8% accuracy.
Major accounts with Disney, Home Depot, Boston Market, and Tupperware.
Successful for complete relay out of operations in Fulfillment and distribution areas. Fulfillment area involved collating, kitting and packing thousands of cartons daily. Warehouse distribution daily operations order picking Inventory control, product locating
Successful for building, developing new and stronger teams in both departments. Raising production in both area’s by 40%
Operation's Manager - Exel Logistics 2006 to 2008 Fairburn Ga.
Oversight of warehouse operations, distribution, and returns area for Hawaiian Tropic with 99.3% on time delivery 99.8% fill rate.
Daily responsibilities include quality control on all refurbished returned product including management of 23 forklift operators on a three shift operation; three supervisors, four office personnel and a maintenance staff with approximately 130 contract labors during peak returns.
Audit and control of $2.3 million in inventory with core area responsibilities consisting of picking and shipping.
Average volume 20k to 22k during peak season.
Distribution Manager - ACCO/Perma Product 1995 to 2006 Atlanta Ga.
Responsible for distribution volume in excess of $35 million of seasonal product line with 38% of annual volume distributed in a 90 day period.
Shipping and warehouse activities related to traffic, logistics, inventory control, floor layout, delivery schedules and customer service. Implemented and trained staff on the AS400 integration to Oracle System.
Key customers included Office Depot, Staples, Wal-Mart, Target, and United Stationers.
Direct inventory receiving, processing and shipment of merchandise throughout United States and Canada.
Supervision of extensive staff (1st and 2nd shifts), presentation of operational reports and updates to Senior Management and direct support to Divisional Vice President.
Other responsibilities include valuable knowledge in inventory reconciliation and coordination of LTL and truckload carriers.
Daily communication with customer service and development of essential working relationship with ke customers.
Distribution Manger - Rich’s Distribution Center 1989 to 1995 Stone Mountain Ga.
Responsible for shipment of all International and Domestic customer deliveries.
Generated $180,000 in revenue for vendor charge-backs. Responsible for annual budget of $600,000.
Daily correspondence with customers, freight companies and vendors.
Wrap and pack and central stock responsibilities for all tabletop merchandise shipped via UPS to customers and transference of merchandise (lamps, linen and electronics) to all stores for sale.
Control of all damaged merchandise and returns to vendors.
Operation/Project Manager - National Elevator 1983 to 1989 Ft Walton Beach Fla.
Receiving and inventory control for parts in the shop and field operations.
Effectively maintained inventory control of all elevator components.
Responsible for implementing all safety and OSHA Regulations.
Education: Jacksonville State University 1979 to 1983
Bachelor of Arts Business Administration – Project Management
Continuing education logistic operations and management seminars.
Strong computer proficiency, spreadsheet, power point applications.
Creation of program adaptation for integration of AS400 from Oracle.
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